Retail Deposit Specialist
4 days ago
Company Description
Bank Muamalat, established on October 1, 1999, is a leading Islamic bank governed by the Islamic Financial Services Act 2013 (IFSA). The bank offers a range of Shariah-compliant financial services tailored for individuals, corporate clients, and institutions, such as deposit accounts, financing, asset management, cash management, and payment solutions. With a nationwide network of nearly 68 branches and digital platforms like i-Muamalat and e-Muamalat, Bank Muamalat provides seamless banking services. The bank operates as part of the DRB-HICOM Berhad Group, with a majority stake owned by DRB-HICOM and the remaining by Khazanah Nasional Berhad, Malaysia's investment arm. Bank Muamalat is also a member of Perbadanan Insurans Deposit Malaysia, ensuring deposit protection for its customers.
Role Description
This is a contract-based hybrid role as a Retail Deposit Specialist, located in WP Kuala Lumpur with flexibility for remote work. The role involves managing and expanding retail deposit portfolios by actively engaging with customers to achieve sales targets. Responsibilities include delivering exceptional customer service, promoting the bank's deposit products, answering client inquiries, and ensuring their satisfaction through effective communication. The specialist will also collaborate with branch and regional teams to drive sales performance and enhance the bank's customer experience.
Qualifications
- Proven expertise in Retail Sales and in-depth understanding of Product Knowledge
- Experience in Deposit Sales
- Strong focus on Customer Satisfaction and Customer Service
- Excellent Communication skills, both written and verbal
- Strong interpersonal skills and the ability to build and maintain client relationships
- Ability to work efficiently in a hybrid model and manage time effectively
- Prior experience in a banking or financial services role is an advantage
- Bachelor's degree in Finance, Business Administration, Marketing, or a related field is preferred
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