Cafe Crew

10 hours ago

Sepang, Selangor, Malaysia gssb Full time

About Us:

Ai-cha is a leading and vibrant food & beverage franchise in Malaysia, famous for serving happiness in a cup and a box We are a one-stop destination for a diverse menu featuring premium milk teas, refreshing fruit teas, creamy soft-serve ice cream, crispy fried chicken, and delicious snacks. Our goal is to provide a fast, friendly, and fantastic experience for every customer who walks through our doors.

The Role:

We are looking for dynamic, multi-talented, and hardworking All-Rounder Crew Members to join our high-energy team. In this role, you will be a jack-of-all-trades, mastering multiple stations to deliver the full Ai-cha experience. You will be responsible for preparing drinks, cooking food, serving customers, and maintaining our high standards of cleanliness and efficiency.

Key Responsibilities:

  1. Customer Service & Operations:

· Greet customers warmly and provide prompt, friendly, and efficient service.

· Operate the cash register and POS system accurately to process orders and payments.

· Have a thorough knowledge of the entire menu to explain items and make recommendations.

· Handle customer inquiries and feedback professionally.

· Manage the queue and maintain a smooth customer flow, especially during peak hours.

  1. Drink & Dessert Station:

· Expertly prepare a wide range of beverages, including signature milk teas, cheese foam drinks, and fresh fruit teas, following standardized recipes.

· Cook and prepare toppings like pearls, pudding, and grass jelly to the perfect consistency.

· Prepare and serve soft-serve ice cream, sundaes, and other frozen desserts.

  1. Kitchen & Food Preparation Station:

· Prepare and cook fried chicken, snacks (e.g., fries, popcorn chicken), and other hot food items according to strict safety and quality guidelines.

· Monitor cooking times and temperatures to ensure all food is perfectly cooked and safe for consumption.

· Manage food inventory, perform portion control, and minimize waste.

  1. Hygiene & Store Maintenance:

· Maintain impeccable cleanliness and hygiene at all stations, including the drink prep area, kitchen, dining area, and restrooms.

· Adhere to all F&B safety and sanitation regulations (based on JKM/KKM guidelines).

· Perform daily cleaning duties, including washing utensils, wiping down surfaces, and taking out the trash.

· Assist in stock receiving, storage, and inventory counts.

Who We Are Looking For:

· SPM Leavers / School Graduates are encouraged to apply. No prior experience is needed as comprehensive training will be provided.

· Able to communicate in Bahasa Malaysia; proficiency in English or Chinese is an advantage.

· A team player with a positive "can-do" attitude.

· Ability to work in a fast-paced environment and multitask under pressure.

· Hardworking, reliable, and punctual.

· Willingness to work on weekends, public holidays, and shifting schedules.

· Physically able to stand for long hours and lift moderate weights.

Job Type: Full-time

Pay: RM1, RM2,333.12 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Sepang: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Application Deadline: 11/23/2025

Expected Start Date: 11/01/2025

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