E-Commerce Junior Assistant

3 days ago

Cheras, Selangor, Malaysia Gogo Roaming Solution Sdn Bhd Full time 24,000 - 30,000 per year

Job responsibilities:

  • Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc;
  • Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
  • Manage to come up with solutions by communicating with online platform's customer service;
  • Coordination of packing & arrangement on the shipment base on our Logistics;
  • Support the Management team in exploring strategic initiatives for our online offering;
  • Assistance with price adjustments / promotion deals on e-commerce platform.
  • Perform other ad-hoc tasks assigned.

Job Requirements:

  • At least Diploma. (Fresh graduate are encouraged to apply)
  • Basic software skill in MS Office.
  • Proficient in written and spoken English, Mandarin and Bahasa Malaysia.
  • Team player with good interpersonal, oral and written communication skills.

Working Days:

  • 5 Days work per week (Rotation basic)

Working location:

  • Menara Mutiara Central, Cheras 56100 Kuala Lumpur (Reachable by Taman Mutiara MRT Station)

Benefits:

  • Annual leave, Medical leave, EPF & Socso.
  • Quarterly KPI bonus

If you are interested with this position, please contact Only shortlisted candidates will be notified.

Job Type: Full-time

Pay: RM1, RM2,200.00 per month

Application Question(s):

  • Willing to work on shift? (5 Days work)
  • How much is your expected salary?

*

Please list 2-3 dates and time ranges that you could pick up an call.

Work Location: In person

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