Associate, APAC People Services

8 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Delivery Hero Full time
Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Key Responsibilities

  • Data Entry and Management: Accurately enter and maintain employee records in HR information systems.
  • Inquiry Response: Respond to basic HR inquiries from employees, escalating complex issues to the appropriate personnel.
  • Administration: Assist with the administration of employee benefits, payroll, onboarding, and offboarding processes.
  • Documentation: Support the preparation and maintenance of HR reports, forms, employment contracts and documentation.
  • Compliance: Ensure adherence to company policies and procedures, maintaining confidentiality and data integrity.
  • Coordinate and support onboarding activities, including conducting new hire orientation sessions.
  • Regional Support Coverage: Public holiday support may be required, as the role involves servicing multiple regions with varying holiday schedules.
Qualifications
  • 1-3 years of experience in People Operations, HR,, or Business Administration.
  • Passion for employee experience—"Employees are our customers" mindset.
  • Strong problem-solving, time management, and attention to detail skills.
  • Ability to work independently, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills in English.
  • Tech-savvy, with experience in HRIS (Workday preferred), ticketing systems (JIRA), and knowledge management tools (Confluence) being a plus.
  • Highly adaptable, proactive, and a team player with a strong sense of ownership.
Additional Information

What we offer:

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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