Current jobs related to Front Office Assistant - Batu Feringgi, Penang - Lone Pine Hotel

  • Guest Services Assistant

    7 hours ago

    Batu Feringgi, Penang, Malaysia Lone Pine Hotel Full time 22,800 per year

    Guest Services AssistantLocation: Lone Pine Hotel, Batu Ferringhi, PenangDepartment: Front OfficeEmployment Type: Full-Time (Shift-based, includes weekends & public holidays)What You'll Do:Join our Front Office team as the face of Lone Pine Hotel. You'll be responsible for delivering warm, seamless guest experiences from arrival to departure. This...

  • Housekeeping Team Lead

    2 days ago

    Batu Feringgi, Penang, Malaysia Lone Pine Hotel Full time 22,000 - 27,400 per year

    Key ResponsibilitiesGuest ServiceCheck and release rooms to ensure quality before guest arrival (VIP rooms checked thoroughly).Handle guest requests and assist with complaints professionally to ensure satisfaction.Quality & StandardsConduct daily room inspections for cleanliness and maintenance.Lead training on housekeeping standards/SOP updates; enforce...

  • Housekeeping Supervisor

    2 weeks ago

    Batu Feringgi, Penang, Malaysia Lone Pine Hotel Full time 22,000 - 27,400 per year

    Housekeeping Supervisor (Hotel)Join our team at Lone Pine Hotel as a Housekeeping Supervisor. You'll lead room quality checks, support the team on the floor, and ensure exceptional guest experiences.Key ResponsibilitiesGuest ServiceCheck and release rooms to ensure quality before guest arrival (VIP rooms checked thoroughly).Handle guest requests and assist...

  • Office Assistant

    8 hours ago

    Batu Kawan, Penang, Malaysia Ultra Clean Technology Full time 30,000 - 60,000 per year

    Join UCTand be part ofthe fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...

  • qa officer

    2 days ago

    Batu Kawan, Penang, Malaysia QDOS INTERCONNECT SDN BHD Full time 30,000 - 60,000 per year

    ESSENTIAL FUNCTIONSTimely, accurate and efficient preparation and management of documents.Manage key customer quality performance and responsiveness to to meet and exceed customer quality expectations.CalibrationRESPONSIBILITIES1. Timely, accurate and efficient preparation and management of documents.Control and storage of document and recordControl the...

  • HR and Admin Officer

    2 days ago

    Batu Kawan, Penang, Malaysia GENITRONIC (MALAYSIA) SDN. BHD. Full time 30,000 - 60,000 per year

    Genitronics (Malaysia) Sdn. Bhd. was established in May 2023 and is strategically located in Sungai Petani, Kedah. We specialize in high-end electronics manufacturing and the sales of advanced data center products, serving high-end customers across various industries, who trust us for our commitment to innovation, reliability, and superior quality.We are...

  • Internship in Human Resources

    2 days ago

    Batu Kawan, Penang, Malaysia Bosch Full time 20,000 - 30,000 per year

    Company DescriptionBosch in Malaysia is a part of the Bosch Group, a leading global supplier of technology and services. The Bosch Group's strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is...

  • Logistics Officer

    2 days ago

    Batu Kawan, Penang, Malaysia SMT Technologies Sdn Bhd Full time 18,440 - 18,640 per year

    Company OverviewSMT Technologies Sdn Bhd is the world's Top 41 ranked Electronic Manufacturing Services (EMS) provider. Incorporated in October 1993, SMTT is one of the market leading EMS provider in South East Asia (Malaysia, Thailand) that offer a whole range of services ranging from product design, complete box build manufacturing and full turnkey...

  • Receptionist

    2 days ago

    Batu Kawan, Penang, Malaysia MKS Instruments Full time 12,000 - 30,000 per year

    A Day in Your Life at MKS:As a Receptionist, you are the first point of contact for employees, visitors, contractors, and delivery personnel at the manufacturing site. The role ensures smooth front-desk operations, maintains accurate visitor records, and supports site security procedures while providing professional administrative assistance to internal...

  • Receptionist

    2 days ago

    Batu Kawan, Penang, Malaysia MKS Instruments Full time 45,000 - 60,000 per year

    A Day in Your Life at MKS:As a Receptionist, you are the first point of contact for employees, visitors, contractors, and delivery personnel at the manufacturing site. The role ensures smooth front-desk operations, maintains accurate visitor records, and supports site security procedures while providing professional administrative assistance to internal...

Front Office Assistant

2 weeks ago

Batu Feringgi, Penang, Malaysia Lone Pine Hotel Full time 22,800 per year

Front Office Assistant

Location: Lone Pine Hotel, Batu Ferringhi, Penang

Department: Front Office

Employment Type: Full-time (shift work, including weekends/PH)

Key Responsibilities

  • Welcome guests, handle check-in/check-out, and room assignments.
  • Manage reservations, amendments, cancellations, and no-shows via PMS.
  • Respond to guest enquiries (phone, email, in-person) and provide concierge assistance.
  • Process payments, deposits, folios; balance cash/shift reports.
  • Coordinate with Housekeeping, Engineering, and F&B to fulfil guest requests.
  • Handle guest feedback/complaints professionally and escalate when required.
  • Maintain lobby presentation, signage, and collateral; uphold brand standards.
  • Prepare daily handover notes and basic reports.

Requirements

  • SPM/Diploma/Degree in Hospitality or related field (or equivalent experience).
  • 1 year hotel front office or customer service experience preferred (fresh grads welcome).
  • Proficient in English & Bahasa Malaysia; additional languages an advantage.
  • Familiar with PMS (e.g., Opera/Fidelio) or willing to learn; good MS Office skills.
  • Strong customer service, communication, and problem-solving skills.
  • Well-groomed, punctual, and able to work rotating shifts.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM1,900.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Batu Ferringhi: Reliably commute or planning to relocate before starting work (Required)

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person