Business Development Manager

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia ZIG ZAG BUILDERS (M) SDN. BHD. Full time 80,000 - 120,000 per year

Responsibilities

Business Development and Sales & Marketing:

  • Generating revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending relevant project.
  • Developing marketing strategies with action plans to penetrate new markets.
  • Increasing revenue by identifying new opportunities for unmet customer needs.
  • Develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline.
  • Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion.
  • Response quickly and effectively to all sales enquiries and follow up diligently with those enquiries.

Customer Relationship Management:

  • Managing existing accounts and creating deeper relationships with existing customers, influencers and specifiers.
  • Response to and handle customer feedbacks (including complaints) and communicate with customers pertaining to their feedbacks and complaints; work together with responsible department to resolve customer complaint.
  • Monitor customer satisfaction through customer satisfaction survey and propose areas of improvement.

Performance Management:

  • Prepare and submit performance management reports to Managing Director.
  • Identify areas of improvement based on the performance management report.

Quality Management System:

  • Ensure effective implementation of company policy and departmental standard operating procedures.
  • Promoting improvement in Business Development department.
  • Support other internal customers in operations to ensure products and services meet customer and other interested parties' requirements.
  • Ensure proper document and record keeping in Commercial and QS department.

Requirements

Education

  • Bachelor's degree in Business, Marketing or a related field

Experience

  • At least 4 - 5 years' relevant experience in business development or similar role
  • Proven sales track record.

Skill

  • Communication and negotiation.
  • Public relations and presentation skills.
  • Critical thinking.
  • Planning and forecasting.
  • Statistical analysis.
  • Customer focus.
  • Basic knowledge of markets and changing business environments.
  • Time management.
  • Collaboration and team work.
  • Ability to motivate a workforce.

Job Type: Full-time

Pay: RM7, RM9,000.00 per month

Experience:

  • Business development: 4 years (Required)

Work Location: In person

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