Executive, Customer Service

Roles and ResponsibilitiesAttend to all incoming phone calls promptly and efficiently.Perform various reception and admin duties.May be required to assist other related duties as and when needed.RequirementsMinimum SPM or equivalent qualifications.Experience as Receptionist or customer service ground job is preferable.Fresh graduates are welcome to...

We are seeking a dedicated and fluent Mandarin-speaking Customer Service Executive to deliver exceptional support for our client, Tencent, a global pioneer in the mobile gaming industry. In this fully remote role, you will be the first point of contact for users, addressing their inquiries, resolving issues, and ensuring a seamless and positive customer...

Job Responsibilities:Ensuring the day-to-day order management activities are executed flawlessly and timely.Assist Sales team on preparing quotation and deliver to customers.Daily tracking to tenders from multiple government & private portal.Accountable for stock count 2 times a year.Monitor order process related activities for compliance to business...

Position: Customer ServiceCompany: Samsung Authorized Service Center (One Mobile Care Sdn. Bhd.) – MelakaLocation: No. 12, Jalan Lagenda 3, Taman 1 Lagenda, 75400 MelakaEmployment Type: Full-time, PermanentSalary Range: RM2,200 – RM3,000 per monthJob SummaryWe are seeking a dedicated and customer-focused Customer Service Executive to join our team in...

Job DescriptionProviding complete information about the product to the customer.Solving all product or service-related issues of the customers.Giving the right pitch to the potential customers, so they end up buying the product or availing the services.Keeping a proper record of the customers.Maintaining and updating the information of the customers...

Job Responsibilities:To process client's request and solve issues via live chat, phone call and email by navigating multiple programs while paying attention to accuracy and detail.To escalate issue to appropriate specialist when needed via CRM.To update clients on their request status accordingly.To constantly verify documents submitted by clients within...

Key Responsibility:-1- Respond to Enquiries:Provide timely, accurate, and comprehensive responses to customer and prospect enquiries regarding the company's products, services, delivery status, and other enquiries, ensuring exceptional customer satisfaction.2- Process Orders and Transactions:Oversee and manage the entire order lifecycle, from receiving...

DUTIES AND RESPONSIBILITY:To serve customers courteously and efficiently, ensuring that the highest standards of customer service are met all the time.Resolve customer issues quickly and efficiently through clear management of customer service calls and numerous administrative tasks.Processed large amounts of pending orders on specialized tools (SQL...

Jobs Description Provide customer support via live chat; display excellent work etiquette and patience.Coordinate and monitor all customer's orders from submission until final delivery Liaise between customers and the internal Operations TeamRequirementsCandidates with STPM/"A" Level/Pre-U, Diploma, Advanced/Higher / Graduate Diploma, Bachelor's Degree in...

Job description:Key Responsibility:-1- Respond to Enquiries:Provide timely, accurate, and comprehensive responses to customer and prospect enquiries regarding the company's products, services, delivery status, and other enquiries, ensuring exceptional customer satisfaction.2- Process Orders and Transactions:Oversee and manage the entire order lifecycle, from...