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IT Technician/ Senior Technician
2 weeks ago
Key Responsibilities:
- Provide first-level support for PC, laptop, printer, projector, label printer and software issues
- Troubleshoot and maintain CCTV systems/Door access system
- Perform network troubleshooting (LAN, switches, IP configuration, Wi-Fi)
- Manage Active Directory user accounts (creation, modification, deactivation)
- Support Office 365
- Record and update support activities in the master list or IT asset record
- Coordinate with vendors for repairs, maintenance, and warranty claims