Customer Service Officer

17 hours ago


Bintulu, Sarawak, Malaysia AmBank Group Full time 2,400 - 7,200 per year

Job Responsibilities

•Performs banking services in the area of delivering superior customer service contacts or

assists customers and prospective customers

•Attend to walk in customers and perform day to day banking transactions

•Achieves branch performance standards including operating loss control and compliance

with policies and procedures

•Develop and build long term business relationship with customer to foster cross selling

opportunities

•Ensures all operational procedures comply with manuals and other banking rules

regulations

•Identifies and escalates risks inherent in particular situations or transactions Assess,

control, monitor and report impact of risks, franchise, regulatory or financial

Job Requirements:


•Bachelors' degree in any field or equivalent banking industry experience.


•Minimum 2 years in branch operations, service and basic sales knowledge.


•Experience in banking industry on sales and marketing is added advantage.


•Excellent verbal and accounting skills.


•Good understanding of banking regulatory.



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