service crew

3 days ago


Kuching, Sarawak, Malaysia TLING HOLDINGS SDN BHD Full time 20,000 - 40,000 per year
1. JOB SUMMARY

The Service Crew is responsible for providing excellent customer service, taking and serving orders, maintaining cleanliness, and ensuring smooth daily operations in the restaurant. The role requires teamwork, attention to detail, and a friendly attitude to create a positive dining experience for all customers.


2. DUTIES AND RESPONSIBILITIES

Customer Service

  • Greet customers warmly and take their orders accurately.
  • Ensure customers receive their food and beverages promptly.
  • Handle customer inquiries, requests, and complaints politely and professionally.
  • Maintain a positive and welcoming attitude at all times.

Operations

  • Prepare and serve food and drinks according to company standards.
  • Assist in kitchen or counter operations as needed.
  • Ensure proper portioning and presentation of all menu items.
  • Operate POS (Point of Sale) system for order taking and payment.

Cleanliness & Maintenance

  • Keep workstations, tables, counters, and dining areas clean and tidy.
  • Wash utensils, equipment, and service areas according to hygiene standards.
  • Dispose of waste properly and ensure cleanliness of the restaurant environment.

Teamwork & Compliance

  • Work closely with teammates to ensure efficient service flow.
  • Follow company policies, standard operating procedures (SOPs), and safety guidelines.
  • Assist in restocking supplies and inventory when required.
  • Attend staff briefings, meetings, and training sessions as scheduled.

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