Operations Associate

Fintonia Group is a Singapore licensed asset manager, with a growing presence in Kuala Lumpur, combining a strong background in traditional finance with disruptive technology.

You will be joining a fun and fast-paced environment and will be working with a small team of seasoned industry professionals with experience working at top tier global investment banks and industry leaders.

Fintonia Group has launched the first Bitcoin tracker fund managed by a Monetary Authority of Singapore licensed fund manager.

We are looking for a driven and experienced Operations Associate to join our team based in Kuala Lumpur. This is a hands-on role that will suit someone keen to be in an entrepreneurial environment, be part of the rapidly growing digital asset market, and make a significant impact. This role will give you the opportunity to directly contribute to building a business and becoming a leader in a fast-growing asset class.

Key Responsibilities

Onboarding:

• Oversee the onboarding process for new counterparties and banks, ensuring a smooth and compliant integration into our system.
• Coordinate with legal and compliance teams to ensure all documentation and due diligence requirements are met.
• Develop and maintain onboarding materials and procedural documents.
• Maintain accurate and up-to-date records of all counterparties and banks interactions and transactions.
• Ensure timely follow-ups and renewals of contracts, agreements, and any other necessary documentation.
• Provide regular reports to senior management on channel activities and performance metrics.

Relationship Management:

• Serve as the primary point of contact for all counterparties and banks related inquiries and issues.
• Regularly review and assess counterparties and banks performance, ensuring alignment with our business goals and standards.
• Facilitate communications and negotiations between counterparties and banks and internal teams.

Operations Projects and Initiatives:

• Project Management leadership and support for various business initiatives - including new systems implementation, process re-engineering, new product or business capability development
• Monitor and analyze the effectiveness of existing operational processes, identifying areas for improvement, and designing and implementing changes to processes.
• Implement and oversee new operational strategies to enhance efficiency and service quality.
• Coordinate with various departments to ensure operational coherence and streamlined workflows.

Cross-Functional Collaboration:

• Work closely with other departments (eg. investments, client solutions, finance) to ensure a cohesive approach to channel management.
• Act as a liaison between the company and external partners to resolve issues and align on objectives.

Qualifications and Experience

To be a successful applicant, you are likely to meet the following criteria:

• At least 3-5 years experience in 1) market operations or fund investment operations performing trade support, or middle office or product settlement operations roles with a fund manager, financial markets institution or wealth manager or 2) fund admin experience working on position / cash reconciliation or P&L / valuation experience directly supporting a fund manager or hedge fund.
• Direct experience interacting with trading counterparties pre-confirmations or trade investigations for financial markets products - e.g. equities, derivatives, fixed income, foreign exchange.
• Experience with onboarding corporate entities or other financial institutions for investment account opening highly beneficial.
• Comfortable to work in a fast-paced fintech environment. This includes flexibility and responsiveness to adapt to changing priorities and tasks while maintaining high productivity levels.
• Degree in Finance, Business, Economics or related field.
• Strong written and verbal communication skills in English.
• Proficient in Microsoft Office Suite and capable of using a wide range of technology tools and software.
• Strong organizational skills and attention to detail.
• Ability to multi-task, work independently but collaboratively as a team player.
• Knowledge and experience in digital assets would be a plus.
• Fluency in Mandarin will be well regarded.