Executive, Marketing

Our client "OLL LOGISTICS (M) SDN. BHD." is seeking an Executive, Marketing & Sales to join their team

Step into an exciting role within the dynamic logistics and freight forwarding industry where you'll combine strategic marketing initiatives with hands-on customer relationship management. This position offers excellent growth opportunities in a fast-paced environment, allowing you to develop comprehensive sales and marketing skills while working with international clients and shipments. You'll be part of a collaborative team that values proactive problem-solving, creative thinking, and results-driven performance in the competitive logistics sector.

What you'll be doing?

• Customer Relationship Management: Build and nurture strong connections with existing customers, proactively addressing their needs and ensuring exceptional satisfaction levels.
• Customer Service Excellence: Respond swiftly to shipment inquiries, handle customer requests efficiently, and resolve issues to maintain positive relationships.
• Sales Target Achievement: Meet or exceed assigned sales targets through proactive selling techniques and strategic relationship building with clients.
• Business Development: Cultivate new customer relationships while effectively managing and growing existing customer portfolios for sustainable growth.
• Quotation & Pricing: Provide competitive quotations for current and prospective customers while actively pursuing new business opportunities.
• Telemarketing Activities: Engage in proactive telemarketing campaigns to generate leads and expand the customer base.
• Administrative Management: Ensure timely completion of Customer Service Agreements (CSA) and Delivery Confirmation Sheets (DCS) while negotiating effectively with vendors.
• Cross-Departmental Collaboration: Work seamlessly with relevant departments to ensure timely fulfillment of customer requirements and service excellence.
• Professional Communication: Answer all incoming calls professionally and address inquiries with accuracy and efficiency.
• Performance Reporting: Submit comprehensive monthly sales reports and strategic post-plans for thorough management review and planning.

Who are they looking for?

• Educational Background: A Bachelor's degree in Business, Supply Chain Management or equivalent field to provide strong analytical and strategic capabilities.
• Industry Experience: Open for fresh graduates or at least 2 years of working experience in marketing and sales roles within International Freight Forwarding or Logistics Industry for sector expertise.
• Marketing Strategy Skills: Demonstrated ability to develop and execute successful marketing strategies that drive measurable business growth.
• Sales Excellence: Proven experience in lead generation, customer relationship management, and consistently achieving sales targets.
• Communication Mastery: Exceptional communication and interpersonal skills to build rapport with diverse international clients and stakeholders.
• Strategic Abilities: Strong planning and negotiation skills combined with creative thinking for innovative solution development.
• Problem-Solving Skills: Effective problem-solving capabilities to handle customer challenges and maintain positive business relationships.
• Detail Orientation: Attention to detail when managing special customer requests with thorough follow-through and execution.
• Adaptability: Proactive attitude toward undertaking new assignments and handling ad hoc tasks as business needs evolve.

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from motivated professionals who are passionate about excellence in customer service and driving growth in the logistics industry.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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