Customer Service Coordinator

10 hours ago

Johor Bahru, Johor, Malaysia Topmix Resources Sdn Bhd Full time

SUMMARY

You will be responsible for monitor and arranging of logistic matter, handling customer complaint and maintain good relationship with our customers & coworkers.

RESPONSIBILITY

You will play an important role in:

  • Provide outstanding customer service to improve customer satisfaction and relationship.
  • Attend Customer enquiry & order through phone calls, prepare & Generate Sales Order (cash) and Delivery Order (DO).
  • Monitor & Arranging of shipment matters to ensure the on-time delivery.
  • Coordinate, analyze and improve customer service functions to meet Company goals
  • Maintain departmental database.

REQUIREMENT

To succeed in this role, we will need you to be:

  • Detail-oriented & service-oriented.
  • Excellent Organizational, administrative, and problem-solving skills.
  • Self driven, strong interpersonal and diplomatic when liaising with others

REWARDS

How will this career opportunity benefit you?

  • Career development to be a function leader.
  • Develop customer service skills to interact with clients and customers.
  • Develop practical knowledge for housing renovation industry.

OTHER BENEFITS OFFERED

  • Medical and miscellaneous allowances
  • Training & Education Assistant Program
  • Special Leave & Gifts

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Maternity leave
  • Opportunities for promotion

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

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