Consumer Partnership Lead

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Chubb Full time $60,000 - $120,000 per year
Description

Key Objective
This position reports directly to the Head, Consumer Lines. Responsible for driving the expansion of partnership distribution and business development with a key focus on new sales channels for the company.

  • Achieve agreed-upon performance and financial objectives.
  • Identify new business opportunities and establish strategic partnerships with major players in industries such as automotive, banking, e-commerce, gig economy, and telecommunications, targeting partners with a substantial customer base for our consumer business.

Major Duties and Responsibilities :-
1. Business Development

  • Develop and secure new automotive/bank partners/digital partners with sizeable customer base
  • Develop strategic pipeline management and lead pipeline management framework
  • Build and maintain strong relationships with clients and key stakeholders
  • Develop and explore new direct distribution channel such as digital , face-face, mobile marketing and etc.
  • Develop new innovative and marketable products 
  • Prepare financials and proposals for submission to prospects on new initiatives
  • Preparation of pre- & post- marketing plans and conduct Profit and Loss Analysis for marketing campaigns to drive ROIs
  • Negotiate contracts and agreements with clients

2. Operation & Database Management

  • Setting database segments, and criteria with partners to extract for any distribution activities purposes to achieve higher profitability
  • Develop creative to have concepts and contents approved by partners and all internal parties i.e. Claims, CS, UW, Legal, TM and other LOBs
  • Work with project manager to establish project timeline for end-to-end process
  • Ensure approved marketing fund spend within budget and achieve agreed profitability target
  • Liaising with key stakeholders, i.e. Underwriting, Customer Service/Operation, Telemarketing, IT and Partners for other initiatives on periodic basis i.e. daily billing, database management, script management, disputes/complaints, product positioning and campaign management.

3. Others

  • Conduct market research and analysis to identify trends and insights that inform business development efforts 
  • Communicate on market trends and competition
  • Manage partners' compliance related matters 
  • Any other duties as assigned by Management
Qualifications

Skills

  • Good analytical skill, Result oriented, Creative and able to multi tasks effectively 
  • Possess excellent business acumen and resourceful
  • Have good interpersonal skills, capable of working independently and be part if the team player
  • Insurance and financial product knowledge preferred
  • Appreciate and understand Compliance and Controls 
  • Good computer skills and familiarity in Microsoft Offices are required    
     

Experience

  • Tertiary education with minimum 10 years working experience
  • Insurance industry and/or direct marketing, digital or retail industry background will be an added advantage
     

Qualifications

  • Minimum Diploma holder. Degree holders preferred

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