digital marketing executive

15 hours ago

Kampong Baharu Balakong, Selangor, Malaysia DACO PETSMART SDN. BHD. Full time 48,000 - 72,000 per year
Key Responsibilities:


• Develop and manage social media content calendar (Facebook, Instagram, TikTok, XHS).


• Plan, create, and publish engaging posts, stories, and campaigns to boost brand awareness and sales.


• Monitor social media messages, comments, and respond to inquiries promptly.


• Provide customer support through email, WhatsApp, and social media channels.


• Track social media performance, prepare monthly reports, and suggest improvements.


• Work with designers and external agencies to develop creative campaigns.

Requirements:


• Diploma/Degree in Marketing, Mass Communication, Business, or related field.


• 1–2 years of experience in social media management or customer service (fresh grads with strong skills may apply).


• Excellent communication skills (written & spoken).


• Knowledge of social media trends and basic analytics.


• Able to work independently, multitask, and handle customers professionally.

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