Senior Retail Operations Executive

16 hours ago

Klang, Selangor, Malaysia KTS CELLULAR SDN. BHD. Full time 60,000 - 120,000 per year

Job description:

We are looking for an experienced and proactive Senior Retail Operations Executive to oversee daily retail activities, ensure smooth store operations, and support the retail management team in achieving sales and operational excellence.

This role requires someone who is hands on, analytical, and capable of leading retail teams to deliver exceptional customer experiences while maintaining operational standards.

Key Responsibilities:

  • Supervise and support retail outlets to ensure adherence to company SOPs and performance targets.
  • Monitor sales performance and implement action plans to achieve monthly KPIs.
  • Conduct regular store visits to audit operations, merchandising, and staff performance.
  • Collaborate with HR and Training teams to ensure staff development and discipline.
  • Coordinate with Marketing and Supply Chain teams to ensure smooth product launches and promotions.
  • Analyse sales and inventory reports to recommend improvements.
  • Handle escalated customer feedback and operational issues.

Requirements:

  • Diploma/Degree in Business, Retail Management, or equivalent.
  • Minimum 4–6 years of retail operations experience
  • Strong leadership, communication, and problem solving skills.
  • Willing to travel and work on weekends or public holidays when required.
  • Fluent in English, Bahasa Malaysia, and Mandarin (both spoken and written).

Why Join Us:

  • Competitive salary and performance bonus.
  • Supportive and growth driven work environment.
  • Opportunities for career progression within a leading retail group.

  • Senior Retail Operations Executive

    3 days ago

    Klang, Selangor, Malaysia KTS Cellular Full time 54,000 - 90,000 per year

    About the Role:We are looking for an experienced and proactive Senior Retail Operations Executive to oversee daily retail activities, ensure smooth store operations, and support the retail management team in achieving sales and operational excellence.This role requires someone who is hands on, analytical, and capable of leading retail teams to deliver...

  • Retail Sales Executive

    3 days ago

    Klang, Selangor, Malaysia Airswift Full time 40,000 - 60,000 per year

    Job Title:Retail Sales Executive (Electrical Products)Location:Southern / Northern MalaysiaRole Summary:We are seeking an enthusiastic Retail Sales Executive to manage existing customer accounts and grow sales in the retail electrical segment. This field-based role is ideal for someone who enjoys client visits, relationship building, and ensuring smooth...

  • Operation Executive

    3 days ago

    Klang, Selangor, Malaysia TWINKLE TWINKLE ICON SDN. BHD. Full time 60,000 - 80,000 per year

    Company OverviewAt Twinkle Twinkle Icon Sdn Bhd, we are a growing retail brand dedicated to delivering great customer experiences and strong sales performance. We believe in teamwork, excellence, and continuous growth. We're looking for passionate people to join our expanding retail teamJob SummaryWe are looking for an Operation Executive to oversee daily...

  • Executive, Marketing

    3 days ago

    Klang, Selangor, Malaysia Caring Pharmacy Retail Management Sdn Bhd Full time 30,000 - 60,000 per year

    Summary The executive will focus on developing and executing consumer marketing campaigns with the goals to either drive  brand awareness, customer engagement which ultimately contribute to the company's growth . Responsibilities:Develop and execute marketing plans targeting various consumer segments, including promotional campaigns, tactical initiatives...

  • Senior Sales Executive, SEA&I

    3 days ago

    Klang, Selangor, Malaysia Nike Full time 120,000 - 200,000 per year

    WHO YOU'LL WORK WITHThe Senior Partner Representative, SEA&I will be part of the larger SEA&I Partners team, reporting into the Senior Manager SEA&I. In this role, the successful candidate will work with several cross functional teams within Nike such as planning, merchandising, marketing, finance, and operations to ensure smooth business continuity.WHO WE...

  • Senior Finance Executive

    2 days ago

    Klang, Selangor, Malaysia Second Talent Full time 90,000 - 120,000 per year

    We're Hiring: Senior Finance Executive| Full-time | Accounting & FinanceWere looking for a Senior Finance Executive to join our finance team. This role is ideal for someone with a solid background in full set accounting, a sharp eye for detail, and a proactive approach to financial operations and reporting. Key Responsibilities Manage full sets of...

  • Senior Retail Sales Executive

    3 days ago

    Klang, Selangor, Malaysia More Design Group Full time 50,000 per year

    Working Venue : Subang U5 or any location for exhibition/show unit5 Working Days per Week ONLYGuarantee Income of RM5,000 if hit min sales targetMoreDesign is an award winning brand in upmarket furniture & furnishing. With our fast paced growth, we seek dynamic, broad-minded individuals to join our Retail family. Who are we looking for candidate with:High...

  • Retail Store Manager

    15 hours ago

    Klang, Selangor, Malaysia SmartHire by SEEK Full time 40,000 - 120,000 per year

    What you'll be doing?• Operations Leadership - Oversee daily operations across assigned supermarket outlets, ensuring seamless delivery of sales, customer service, inventory management, and staffing excellence.• Performance Management - Drive sales success by monitoring key performance indicators, implementing effective promotions, and consistently...

  • Retail Assistant @ Gamuda Walk Mall

    2 days ago

    Klang, Selangor, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 21,600 - 25,200 per year

    Responsibilities:A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers'...

  • Senior Area Manager

    2 days ago

    Klang, Selangor, Malaysia PUMA Group Full time 120,000 - 240,000 per year

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and...