Microsoft Modern Work Channel Account Manager

• Ready to work alongside leading experts in licensing, cloud economics, and digital transformation, while driving meaningful impact by helping partners and clients unlock real value?
• Keen to join Crayon's Expert Channel Team, a skilled, energetic, and collaborative group driving smart solutions and strategic enablement for partners?
• Interested in contributing to Crayon Malaysia's mission of transforming cloud solutions and driving innovation in the tech industry?

Practical Information:

Location:
Kuala Lumpur, Malaysia
| Reports to:
Channel Sales Director
| Visa Requirements:
Valid working visa for Malaysia
| Language Requirements:
Professional level
English,
written and verbal | Work Arrangement:
Hybrid
As our new
Channel Account Manager
, you will be primarily responsible for
identifying, developing, and winning Modern Workplace Services engagements
. This role combines lead generation, conversation, engagement, and closure, as well as strategic account management and development, with a focus on upselling and cross-selling in existing accounts.
40% new business (self-generated new leads), 60% new business
in existing Crayon Accounts, through collaboration with the KAM/PAMs and relationship building within those accounts.

Key responsibilities will include

• Proactive outreach and lead generation (LinkedIn, cold calls, email campaigns, networking, target lists)
• Strategic account management: build relationships with existing accounts, identify MWK service leads, qualify leads (BANT), convert them into sales opportunities, and manage the process to closure
• Create and own sales proposals for MWK engagements while assisting KAMs/PAMs with their service sales engagements in their accounts
• Establish yourself as the Crayon Australia Modern Workplace Sales Champion, responsible for leading all MWK sales opportunities for Crayon customers and partners
• Provide weekly CRM updates, ensuring information is always accurate and up to date, while managing and reporting a clear and reliable monthly forecast

Your Competencies

• 4+ years of sales and business development experience, including 2+ years as a Modern Workplace Sales Specialist, with a solid background in selling Modern Workplace solutions
• Proven track record of success with consistent, long-term quota attainment
• Expert knowledge of the Microsoft 365 suite, Copilot, Power Platform, and other modern workplace technologies
• Experience with BANT qualification, value selling, and solution selling
• Knowledge of compliance principles, data protection, and backup solutions (up to date) is an advantage

About You

• You are customer-focused, with an "excellence first" mindset, able to clearly position the value and benefits of solutions and services while ensuring exceptional customer experiences and business outcomes
• You have exceptional stakeholder and time management skills, complemented by excellent problem-solving and objection-handling abilities that drive effective engagement and trusted relationships
• You are an outstanding communicator, both written and verbal, with the ability to simplify and present technical concepts to non-technical stakeholders

What's on Offer?

• Medical private insurance
• Mobile and internet allowance
• Dental Health and eyesight allowance
• Parking Allowance
• Gym membership

Apply to join an award-winning employer

At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.

When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

Why Crayon?
We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with more than 4,000 colleagues in 46 countries. We deliver first-class solutions to support customers build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.

Our Culture & Values
We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written over 20 years ago based on our Nordic heritage and still hold true to our global environment.

We are committed to fostering an equitable work environment where everyone can reach their full potential. Our inclusive culture celebrates and values individual differences, ensuring all voices are heard and respected.

Our Big Ambitions:
We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.