Sales Advisor
5 hours ago
Key Responsibilities:
1. Vehicle Sales:
· Promote and sell a range of Toyota vehicles to prospective customers.
· Work proactively to meet or exceed the monthly and annual sales targets set by UMW Toyota Motor.
· Provide detailed information and advice on Toyota vehicle features, benefits, and pricing.
2. Customer Database Development:
· Identify and approach new sales prospects through cold calling, networking, referrals, and digital platforms.
· Build and maintain a comprehensive customer database to support ongoing sales efforts and future marketing initiatives.
3. Loan and Financing Assistance:
· Guide customers through the hire purchase loan application process.
· Liaise with financial institutions to ensure efficient and timely loan approvals.
4. Trade-In Services:
· Assist customers interested in selling or trading in their existing vehicles.
· Coordinate vehicle inspections and provide fair trade-in evaluations in line with market value.
5. Demo Vehicle Management:
· Ensure demo cars are always well-maintained, clean, and presentable for test drives and marketing events.
· Coordinate regular servicing and inspections to maintain demo fleet readiness.
6. Event Participation:
· Actively participate in roadshows, exhibitions, and showroom events organized by the company.
· Represent the brand professionally and engage effectively with event attendees to generate sales leads.
7. Customer Engagement and Service:
· Maintain a positive, courteous, and helpful attitude at all times—both in the showroom and during field activities.
· Deliver outstanding pre- and post-sales service to ensure long-term customer satisfaction and loyalty.
8. Follow-Up and After-Sales Support:
· Conduct regular follow-ups with customers to provide updates on vehicle delivery, service appointments, or promotions.
· Address customer concerns promptly and ensure a seamless after-sales experience.
9. Ad-Hoc Duties:
· Undertake any other assignments as required.
· Perform additional duties assigned by superiors when necessary.
Qualifications for Sales Advisor
- Minimum SPM OR equivalent related experience.
- Compulsory to have D class of driving license and possess own transport.
- Fluent in English/Malay (writing & communication).
- Driven personality preferred.
- Must be hands on, details oriented and dedicated.
- Independent and able to work under pressure and multitasking environment.
- Ability to interact with all levels of people to address arising issues.
- Responsible, meticulous and possess good working attitude.
- Computer literacy with proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Good TikTok knowledge and content creation skills.
Job Types: Full-time, Permanent
Pay: RM1, RM2,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- STM/STPM (Required)
Work Location: In person
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