International Patient Affairs Executive

5 hours ago

Shah Alam, Selangor, Malaysia MSU MEDICAL CENTRE Full time 36,000 - 54,000 per year

MSU Medical Centre is seeking a proactive and resilient International Patient Affairs Executive to join our dedicated team. The successful candidate will play a key role in managing and coordinating international patients' experiences — ensuring exceptional service from inquiry to post-treatment care.

Key Responsibilities:

  • Manage and coordinate international patients' inquiries, treatment packages, and overall experience.
  • Arrange travel logistics, accommodation, airport transfers, and other hospitality services.
  • Liaise with specialists, hospital departments, and external partners to ensure seamless service delivery.
  • Promote MSUMC's international healthcare and health tourism packages through marketing and outreach activities.
  • Build and maintain relationships with international agents, embassies, and corporate partners.
  • Support marketing initiatives focused on expanding MSUMC's international patient base.

Requirements:

  • Diploma or Degree in Marketing, Hospitality, Healthcare Management, or a related field.
  • Minimum 2-3 years of experience in international patient services, marketing, or health tourism.
  • Strong communication and interpersonal skills with fluency in English (additional languages are an advantage).
  • Resilient, adaptable, and able to remain calm and professional under pressure.
  • Customer-focused, organized, and capable of multitasking in a fast-paced environment.

Why Join Us:

  • Be part of a growing international healthcare network.
  • Gain exposure to the health tourism industry.
  • Work in a supportive and service-oriented environment.

Job Type: Full-time

Pay: RM2, RM4,500.00 per month

Work Location: In person

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