Branch Manager

7 hours ago

Johor Bahru, Johor, Malaysia Quanterm Logistics Full time 120,000 - 180,000 per year

Job Overview:

Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.

Job Descriptions:

  • Manage the branch operational and financial performance of P&L by identifying new
  • business opportunities and implementing new sales strategies.
  • Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.
  • Managing the team, control costs, and drive overall business performance.
  • Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction.
  • Guide, motivate, and build a high-performing team to ensure staff productivity and retention.
  • Customer Relationship Management to foster strong client relationships to retain key accounts and secure repeat business.
  • Manage branch financial performance by controlling costs and optimizing profitability.
  • Ensure branch compliance with customs regulations, company SOPs, and industry standards to mitigate risks.

Requirements:

  • Minimum 8 years in freight forwarding/logistics; at least 3 years in a managerial role.
  • Strong people management, mentoring, and team development skills.
  • Proven track record of achieving sales/revenue goals in logistics.
  • Well understanding of customs clearance, air/sea/land logistics, and Johor region market.
  • Excellent interpersonal and communication skills (English & Bahasa Malaysia).
  • Strong problem-solving and decision-making capabilities.
  • Proficient in MS Office and logistics systems, processes and compliances.

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