Senior Surveillance

Job Description:

Surveillance Monitoring

• Operate, monitor and manage surveillance systems (e.g., CCTV, CMS) to detect unusual or suspicious activity.
• Conduct regular reviews of recorded footage for investigations or audit purposes.
• Ensure accurate, real-time logging of events and activities observed via surveillance.

Incident Management

• Investigate and document incidents such as theft, unauthorized access, or violations of company policy.
• Prepare comprehensive reports, including evidence from video footage, for internal follow-up or legal use.
• Act as the main point of contact for footage requests from internal departments or external authorities.

System Maintenance and Integrity

• Conduct daily system checks to ensure all surveillance equipment is functional.
• Liaise with IT or external vendors for equipment troubleshooting, repairs, or upgrades.
• Maintain logs of system performance, downtime, and scheduled maintenance.

Reporting, Compliance and Policy Enforcement

• Regularly submit comprehensive reports to the Senior Vice President and Top Management detailing surveillance operations, incident trends, risk assessments, and proposed improvement plans.
• Ensure surveillance operations comply with internal policies, safety protocols, and relevant legal regulations.
• Support audits by retrieving and compiling required surveillance footage and logs.
• Maintain strict confidentiality and adhere to data protection guidelines.

Ad Hoc Duties

• Perform any additional duties or assignments as and when directed by management, including special tasks related to security operations, compliance, or incident response.

Oversee the Security Personnel Team

• Supervise and manage all security personnel at RGB International Bhd. Headquarters.
• Ensure security staff follow duties, schedules, and company procedures.
• Monitor staff performance and maintain discipline.
• Handle all administrative matters such as attendance, leave, duty roster, and reports.
• Take care of the welfare and the needs of all security personnel.
• Provide guidance and briefings to ensure smooth daily operations.

Occupational Safety and Health Coordinator (OSHC)

• Ensure the office complies with OSHA requirements and safety regulations.
• Conduct regular safety inspections and report hazards to management.
• Maintain and update all OSHA documentation, records, and safety reports.
• Coordinate safety training, drills, and briefings for all staff.
• Monitor use and condition of safety equipment (fire extinguishers, first aid kits, etc.).
• Assist in investigating workplace accidents, incidents, or near-miss cases.
• Follow up on corrective actions to ensure a safe working environment.
• Act as the main contact person for all safety-related matters in the office.
• Liaison with Authorities. Acting as the primary liaison between the Company and relevant OSH authorities and ensuring that all communications and reports are accurate and timely for auditing purposes.

Requirements:

• Bachelor's degree in related field.
• 3-5 years of direct experience in surveillance or control room operations.
• Proficient in CMS, CCTV management systems, related monitoring technologies, and Microsoft Office.
• Ability to work independently, with minimal supervision and high personal accountability.
• Good verbal and written communication skills in Bahasa Malaysia and English.
• High attention to detail, integrity, and discretion in handling sensitive information.
• Past experience with enforcement agencies will be an added advantage.