Service Advisor

3 days ago

Kulai, Johor, Malaysia Wang Loo Kia Sdn Bhd Full time 11,000 - 22,000 per year

We are expanding to a new location in Kulai and looking for a Service Advisor to join our supportive and friendly team.

If you enjoy helping people, have good communication skills, and are interested in the automotive industry, we'd love to meet you.

Job Responsibilities

  • Welcome customers and assist with service enquiries in a professional, friendly manner
  • Record customer concerns accurately and prepare job sheets
  • Explain recommended services, repair estimates, and obtain customer approval
  • Coordinate with workshop technicians to ensure timely job completion
  • Follow up with customers on vehicle status and service updates
  • Prepare service invoices, warranty claims, and related documentation
  • Ensure high customer satisfaction through excellent communication
  • Maintain a clean and organized service reception area

Requirements

  • Diploma/Degree in Automotive, Business, or related field (preferred)
  • Fresh graduates are encouraged to apply
  • Good communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment
  • Basic computer skills (MS Office; training will be provided)
  • Interest in the automotive field is an advantage

What We Offer

  • Friendly, supportive team environment
  • On-the-job training and mentorship
  • Career growth opportunities within the company
  • Performance incentives and staff benefits
  • Stable working hours: Mon–Sat, 8:30 AM–5:00 PM
  • New, comfortable workplace at Kulai SME City

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM2,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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