Business Development Manager

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.
Pay Band: 6/G

Salary: from MYR 5,937 per month

Country/Location: Kuala Lumpur, Malaysia

Department: Exams

Contract Type: Indefinite

Closing Date: Tuesday, 28 October :59 Philippine Time (GMT +8)

Role Description/Purpose
The purpose of this role is to actively pursue new business opportunities across our B2B (business to business) English business (Teaching and Assessment) and Schools Exams Services business. The role covers a large market or geography, or key industries, identifying new prospects, initiating contact, and managing inbound leads to qualify and convert them. In locations with larger teams, the role may also include team leadership responsibilities.

Role Accountabilities
We are looking for a driven and strategic Business Development Manager to lead the identification and conversion of new business opportunities across a designated territory. In this role, you will connect with potential clients using targeted profiles and business intelligence, generate leads through networking and social selling, and respond to inbound enquiries with speed and precision. You will conduct initial needs analysis to assess opportunity size and type, qualify leads using a global framework, and nurture prospects through regular engagement and tailored content until they are ready to convert.

As part of the Global Sales Capability function, you will also supervise and manage Business Development Officers within your territory, ensuring performance targets are met and supporting the coordination of meetings, events, webinars, and marketing initiatives. You will collaborate with internal teams and external partners to ensure efficient service delivery, monitor task completion, and uphold quality standards. Your leadership will be key to maintaining a high-performing team and delivering consistent results.

Your role will also involve capturing and managing client data and business intelligence in CRM (Customer Relationship Management) and other systems to build insights into our corporate audience and evaluate the effectiveness of our sales and marketing efforts. You will contribute to reporting on sales and service activity, conduct market research, and use data to identify opportunities for performance improvement. By maintaining an up-to-date understanding of British Council English and Assessment products, you will present our offerings effectively and work with Marketing to develop compelling messaging and sales collateral that resonates with our target audiences.

If you are passionate about business growth, customer engagement, and leading high-impact sales initiatives, we invite you to join our team and help shape the future of our B2B English and Exams Services business.

Qualifications And Experience
Education: University degree or equivalent in a relevant subject or discipline

Certification and Professional Qualifications: Sales or Marketing qualifications

Knowledge and Experience

Essential

• 3+ years experience of sales and/or account/customer management
• Familiarity with Salesforce or use of similar CRM and prospecting tools
• Familiar with business and market intelligence

Desirable

• B2B Sales experience particularly with education and government sectors

Languages: Proficiency in the local language at C2 level for both speaking and writing, and English proficiency at B2/C1 level for speaking and writing.

Further Information
Right to Work: Locally recruited

Applications are welcomed from candidates currently in this location with a natural right to work.

Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application, please email