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Customer Service Executive

2 weeks ago

Malacca, Melaka, Malaysia Small Tool Technology (Melaka) Sdn. Bhd. Full time 1,000 - 12,000 per year

Job Description:

  • Attend to sales enquiries, furnishing product information and prepare quotation

  • Handle customer order and keep track of the delivery of customer

  • Provide timely feedback to manger regarding customers feedback

  • Ensure accuracy and timeliness details update in the relevant operating system to meet customer's requirement

  • Manage and build relationship with customers

  • Collaborate with team members to achieve better results and work proactively with other team members

  • Any ad-hoc task as per assigned by superior.

Requirements

  • Minimum qualification with SPM / Diploma in Business Management / Marketing or relevant field

  • At least 2 years of working experience in customer service

  • Required language(s) : English, Malay and preferable Mandarin

  • Highly motivated, result-oriented and independent

  • Good personality and problem-solving skills

  • Communicate well with good teamwork

Job Types: Full-time, Permanent

Pay: From RM1.00 per month

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person