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Technical Support Engineer

2 weeks ago

Kulim, Kedah, Malaysia PeopleLAKE Group Full time 30,000 - 60,000 per year

We are Hiring: Technical Support Engineer
We are looking for a skilled Technical Support Engineer to join our team in Kulim, Malaysia. The ideal candidate will possess strong problem-solving abilities and technical knowledge to assist our clients with their IT needs and ensure smooth operations.

Location:
Kulim, Malaysia

Work Mode:
Work From Office/Site

Role:
Technical Support Engineer

About The Company
A global manufacturer of high-end printed circuit boards and IC substrates, with a state-of-the-art facility in Kulim focused on advanced packaging and microelectronics production.

Responsibilities

  • Provide after-sales service and technical support to key clients in Malaysia, including on-site assistance when needed.
  • Offer pre-sales and post-sales technical support for company products, guide customers on product applications, and solve technical issues that arise during usage.
  • Communicate with customers to understand their needs, gather feedback, and ensure timely follow-up and resolution.

Requirements:

  • Bachelor's Degree or higher (or equivalent qualification).
  • Fluent in Chinese (Mandarin), English, and Bahasa Malaysia.
  • At least 3 years of relevant work experience; experience in semiconductor or PCB testing equipment is an advantage.
  • Good communication and coordination skills, proactive attitude, and strong willingness to learn.
  • Possess a valid driving license and able to travel for work.
  • Willing to attend a one-month training in Dongguan, China after joining.

Ready to make an impact? Apply now and let's grow together

For more information, you may reach out to Grace Tan via email ) or WhatsApp

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