Technical Program Manager

JOB SUMMARY

Business Unit Project/Program Manager works independently and leads large scale projects/programs for a designated client typically related to quality assurance, systems, manufacturing operations, etc. to achieve internal and external customer satisfaction. Uses extensive knowledge and skills obtained through education and experience to lead large or multiple projects / programs with significant scope and impact. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with appreciable latitude for un-reviewed actions or decisions. Provides comprehensive solutions to complex problems. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Responsible for oversight of key projects or for multiple, related projects / programs aligned with an assigned Business Unit's strategy.

· Manages projects/programs under assigned Business Unit direction.

· Demonstrates knowledge and skill in leading and directing project teams and in delivering project results within the constraints of schedule, budget and resources.

· Manages key customer programs less P&L responsibility.

· Provides customer with Jabil point of contact and interface.

· Works with internal and external customers to provide excellent customer satisfaction and exceed customer expectations.

· Leads and implements specific programs both internal and external to Jabil that span functions, organizations,

geographic regions and cultures.

· Leads and manages the development of specific products through the various stages of the product lifecycle from concept to end-of-life.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Broad manufacturing knowledge (i.e. materials, processes, test, logistics)

· Jabil tools (Financial system, quote process, etc.)

· Strong Enterprise Resource Planning (ERP) skills

· Fundamental knowledge of cost accounting principles

· Strong Supply Chain Management skills

· Strong project and/or program management skills

· Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.

· Ability to operate a personal computer including using a Windows based operating system and related software.

· Advanced PC skills, including training and knowledge of Jabil's software packages.

· Ability to write simple correspondence. Read and understand visual aid.

· Ability to apply common sense understanding to carry out simple one- or two-step instructions.

· Ability to deal with standardized situations with only occasional or no variables.

· Ability to read and comprehend simple instructions, short correspondence, and memos.

· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

· Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Additional Job Description

• Education: Bachelor's or Master's degree in Mechanical Engineering, Thermal Engineering, or related field.

• Experience:

• 5+ years in technical program management or engineering roles within mechanical engineering, thermal management or cooling systems.

• Proven experience managing complex, multi-disciplinary projects.

• Technical Skills:

• Strong understanding of heat transfer principles, fluid dynamics, BGA fundamentals/warpage/coplanarity and mechanical assemblies.

• Soft Skills:

• Excellent communication, leadership, and stakeholder management skills.

• Ability to work in a fast-paced, global environment.

• Background in networking hardware, AI infrastructure, or data center equipment manufacturing.
• Experience with high-volume manufacturing
• Knowledge of DFM (Design for Manufacturability) and DFT (Design for Test) principles.
• PMP or similar project management certification.