sales consultant

3 days ago

Kota Bharu, Kelantan, Malaysia CAKNA TRAVEL & TOURS SDN BHD Full time 1,000 - 19,000 per year

TANGGUNGJAWAB UTAMA

1. JUALAN & PEMASARAN

  • Mempromosikan pakej Badal Haji dan Umrah melalui WhatsApp, call, email dan media sosial.
  • Menyediakan penerangan lengkap mengenai pakej, proses dan syarat penyertaan.
  • Melaksanakan follow up secara harian bagi meningkatkan kadar penutupan jualan.
  • Menyokong pelaksanaan kempen pemasaran syarikat.

2. KONSULTASI PELANGGAN

  • Memberi nasihat profesional mengenai perbezaan jenis badal dan pakej umrah.
  • Memahami keperluan pelanggan dan mencadangkan pakej terbaik.

3. PENGURUSAN PENDAFTARAN

  • Memastikan dokumen pelanggan lengkap dan direkodkan dengan tepat.
  • Mengeluarkan invois, pengesahan bayaran dan kemas kini dalam sistem CRM.

4. LAYANAN PELANGGAN & AFTER-SALES

  • Memberikan sokongan selepas pembelian sehingga pelanggan menerima sijil.
  • Menyelesaikan pertanyaan atau aduan dengan profesional.

5. LAPORAN & REKOD JUALAN

  • Menyediakan laporan harian/mingguan tentang prestasi jualan, jumlah leads dan conversion rate.
  • Menganalisis trend pelanggan serta mencadangkan cadangan penambahbaikan.

6. PEMATUHAN & KEMAHIRAN PRODUK

  • Menguasai pengetahuan asas manasik haji & umrah.
  • Mematuhi SOP dokumentasi, pembayaran dan proses ibadah.

7. TUGAS TAMBAHAN

i. Menyokong aktiviti promosi, live streaming, webinar dan latihan dalaman.

Job Types: Full-time, Permanent

Pay: RM1, RM1,900.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Professional development

Application Question(s):

  • Adakah anda mempunyai pengalaman bekerja dalam agensi pelancongan atau jualan Umrah/Haji?

Jika YA (nyatakan berapa lama dan jawatan)

  • Adakah anda pernah terlibat dalam aktiviti jualan produk@ service?

Jika YA (nyatakan produk @ servis tersebut)

Work Location: In person

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