Hotel Front Desk Receptionist

18 hours ago

Ipoh, Perak, Malaysia Parlo Home Global Full time

Location: Ipoh, City area

Company: Parlor Hotel

About the Role

As a Hotel Receptionist at Parlor Hotel , you will be responsible for providing exceptional customer service and ensuring a smooth, welcoming experience for all our guests. This full-time position is a vital part of our guest services team, contributing directly to the success and reputation of our hotel.

What You'll Be Doing

  • Greeting and welcoming guests upon arrival, checking them in and out efficiently.
  • Handling guest inquiries and requests in a friendly and professional manner.
  • Assisting guests with providing recommendations about the local area.
  • Answering and managing incoming telephone calls, E-mails and messages.
  • Maintaining accurate guest records and front desk documentation.
  • Addressing and resolving any guest complaints or concerns.
  • Collaborating with the wider hotel team to ensure a seamless guest experience.

What We're Looking For

  • Previous experience in a customer-facing role, preferably within the hospitality industry.
  • Strong communication and interpersonal skills with a genuine passion for guest service.
  • Ability to work well under pressure and remain calm in a fast-paced environment.
  • Excellent organizational and multitasking abilities.
  • Proficiency in English and Bahasa Malaysia. Mandarin and other local language(s) is a bonus.

What We Offer

At Parlor Hotel, we are committed to a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy:

  • Annual Leave (AL) entitlement.
  • Overtime (OT) pay.
  • Opportunities for career development.

  • Hotel Front Desk

    3 days ago

    Ipoh, Perak, Malaysia Grayhaus Living Full time 16,800 - 33,600 per year

    Job Vacancy for Hotel Admin & Customer Service (Day, Evening and Overnight Shift) Full Time Job Vacancy (In Taman Jubilee, Ipoh) Monthly Basic Salary starting from RM1700++ onwards (depending on relevant work experience and qualifications) Benefits include Overtime, EPF, Socso, EIS, Performance review bonus. Candidates with experience in hotel / homestay...

  • Resort front Desk Officer

    17 hours ago

    Ipoh, Perak, Malaysia tambuna retreat sdn bhd Full time

    Job Responsibilities:Perform check-in, check-out, room assignment, room change procedures, and new room reservations.Ensure all guest data is accurately recorded in the hotel system.Greet guests, answer phones, handle and check emails.Attend to and resolve guest inquiries, complaints, and requests promptly and courteously.Manage cashier duties at the Hotel...

  • Front Desk Officer

    3 days ago

    Ipoh, Perak, Malaysia KS HEALTHCARE (M) SDN BHD Full time 20,000 - 24,000 per year

    About the roleActiv8 Sports Physio and Training Rehab Centre, Ipoh is seeking a friendly and professional Front Desk Officer to join our team. As a key member of our administration team, you will be responsible for providing excellent customer service and ensuring the smooth operation of our front desk and daily centre activities.What you'll be doingGreet...

  • INTERNSHIP - HOTEL OPERATIONS (Front Office & Housekeeping)

    3 days ago

    Ipoh, Perak, Malaysia M BOUTIQUE HOTEL IPOH Full time 500 - 6,000 per year

    About the InternshipWe are looking for enthusiastic and passionate students to join our hotel operations team. This internship provides hands-on training and exposure to daily hotel operations, including:Front Office (check-in/out, reservations, guest enquiries and customer service)Housekeeping (room preparation, cleanliness...

  • Digital Marketer cum Receptionist

    3 days ago

    Ipoh, Perak, Malaysia Klinik Bhajan Full time 12,000 - 36,000 per year

    WE'RE HIRING: DIGITAL MARKETER CUM RECEPTIONISTLocation: Gunung Rapat, IpohWe're looking for a dynamic, creative, and people-friendly individual who can bring our brand to life online and deliver warm service at the front desk. If you're tech-savvy, love creating content, and enjoy interacting with customers, this role is perfect for you.Key...

  • Hotel Front Office Assistant

    3 days ago

    Ipoh, Perak, Malaysia Golden Roof Hotel Ampang Ipoh Full time 14,400 - 21,600 per year

    ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsRegister guests collecting necessary information (like contact details and exact dates of their stay)Maintain updated records of bookings and paymentsWelcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and...

  • Front Office Manager

    3 days ago

    Ipoh, Perak, Malaysia Cititel Express Ipoh Full time 56,000 - 96,000 per year

    Job DescriptionEnsure that front office operations run smoothly and efficiently, with a focus to maximise profit including working closely with the Hotel Manager to address any issues that may arise with team members, customers, guests and clientsMaintain accurate and up-to-date employee, customer, and vendor databases and schedulesOversee daily...

  • Hotel Manager

    3 days ago

    Ipoh, Perak, Malaysia Private Advertiser Full time 30,000 - 60,000 per year

    About the RoleWe are seeking a dynamic and hands-on Hotel Manager to lead the daily operations of our hotel. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment and takes pride in delivering exceptional guest experience. This role involves overseeing operations, driving revenue performance, managing costs, maximizing room...

  • bellman

    17 hours ago

    Ipoh, Perak, Malaysia HOTEL CASUARINA@MERU Full time 20,000 - 30,000 per year

    Ensuring total guest satisfaction and comfort of guests. Supervises the transport of luggage and inspecting rooms as guests check in. Provides guests with information about local attractions. Keep working area, clean and tidy always. Maintain close relationship with reception / information / cashier as well as other departments. Pick up the baggage from...

  • Housekeeping Supervisor

    3 days ago

    Ipoh, Perak, Malaysia Cititel Express Ipoh Full time 50,000 - 80,000 per year

    Responsibilities:Supervise and lead the housekeeping team (room attendants & public area cleaners).Inspect guest rooms, public areas, and back-of-house for cleanliness and maintenance.Plan daily work assignments and schedules for the housekeeping team.Train, motivate, and monitor staff performance.Ensure all housekeeping supplies and linen inventory are well...