Customer Services Officer

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information. This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

Responsibilities• Responsible for the operational tasks of DP / DI / IE area:Call handling o Channel handling – Emails & Chat o Customer enquiriesClaim registrationComplaint handling• Ensure efficient customer service processes• Manage customer queries by sharing products information, repair request submission and checking status, etc. to customers...

**Who are we?** Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our...

Responsible for customer inquiries about parcel tracking. - Opportunity to gain knowledge in Japanese logistic company. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiry. - Follow up the case, ensure issues are resolved, and provide feedback back to customer. - Maintaining good...

Serve as the centralized point of contact for customer inquiries. - Coordinate and support internal departments and external vendor to ensure seamless execution of customer orders or inquiries. - Follow up on operational issues, ensure it is resolve and revert back to the customer. - Assist in maintaining positive relationships with key customers and...

Ensuring work areas are kept clean, neat and well-organized. - Packing incoming stock away, taking inventory and reporting shortages. - Keeping records of incoming and outgoing shipments. - Picking orders as requested by management. - Ensure that items are undamaged. - Label items. - Counting and confirming inventory. - Inspecting inventory for damage and...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

Salary:RM4,200 + KPI Incentive (up to RM300) + Attendance Incentive (up to RM100)Location:UOA Business Park (near LRT Subang Jaya)Intake:ImmediateResponsibilitiesCommunicate with customers via phone, email, and chat in a professional and friendly manner.Provide accurate and knowledgeable responses to inquiries regarding products, pricing, and...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...