Branch Manager

9 hours ago

Kota Kinabalu, Sabah, Malaysia HAG STORE SDN. BHD. Full time $30,000 - $120,000 per year

HAG STORE SDN. BHD. is Recruiting

The Branch Manager is responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service. This role involves mentoring team members, monitoring sales performance, and implementing merchandising strategies to maximise sales and enhance the customer experience. If you think you meet the following requirements, you are welcome to join us:

Salary & Benefit Packages
  • Annual Bonus provided.
  • Entitled to EPF, EIS, SOCSO, and leave entitlement in Malaysia.
  • Employee Recognition Programs.
  • Training is provided.
  • Opportunities for professional development and career advancement.
  • A supportive and inclusive work environment that values work-life balance
Responsibility
  • Drive branch sales and profitability through effective sales strategies and promotional activities.
  • Lead, motivate, and manage branch staff to meet performance goals, and help retail sales staff achieve sales targets.
  • Communicate with the team: Responsible for all staff-related issues and fostering a customer-first culture among staff.
  • Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.
  • Ensure merchandising displays are attractive and updated in line with marketing campaigns.
  • Ensure consistent delivery of high-quality customer service, handle customer complaints and feedback professionally and promptly.
  • Update customer requirements/report them to management.
Requirement
  • 2 years of experience in related fields is preferred.
  • Diploma or Degree in Business, Retail Management, or related field.
  • Excellent communication skills & ability to motivate team members.
  • Strong leadership skills.
  • Strong work ethic with excellent time management.
  • Having a friendly and engaging personality, delivering a high standard of customer service.
  • Confidence in actively introducing products to customers and driving them to achieve sales targets.
  • Position based in Tuaran, successful candidate will be required to undergo trainings in Kota Kinabalu.

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