Assistance Branch Manager

What you'll be doing

Conduct thorough market research to identify new sales opportunities for private and commercial lifts, assess customer needs, and stay competitive in the lift industry.

Actively prospect and engage new customers through cold calling, networking, and social media outreach.

Arrange and conduct meetings with potential clients to understand their requirements, deliver tailored presentations on products and services, and build strong client relationships.

Participate in industry events, exhibitions, and conferences on behalf of the company to expand the network and represent the brand.

Negotiate contracts, close sales deals, and effectively address customer complaints or objections.

Collaborate with team members to achieve sales targets and enhance overall team performance.

Coordinate with the operations and technical teams to ensure the timely and efficient installation of private and commercial lifts.

Monitor installation schedules, ensuring all projects adhere to arranged timelines and budgets.

Regularly communicate with clients, updating them on installation progress and addressing any concerns or adjustments to the schedule.

10.  Support new and after-sales tendering processes, including follow up with quotations, contracts, and reports for maintenance and repair work.

11.  Monitor and ensure the collection of payments for issued invoices, supporting financial stability and accountability.

12.  Ensure that maintenance partners adhere to scheduled services, maintaining high standards for reliability and customer service.

13.  To coordinate with technicians and sub-contractors on repair and maintenance work arrangement.

14.  Verify invoices issued from maintenance partners / sub-contractors to ensure the pricings given are aligned with internal price lists.

15.  To handle and monitor the lift audit, Jabatan Keselamatan Dan Kesihatan Perkerjaan (JKKP) taking over submission and the second schedule. Liaise with local authorities (JKKP) for safety inspections.

What we're looking for?

1. Previous working experience working as a Sales Executive/Sales Engineer or Project Manager for at least two(2) years, ideally within the elevator, construction, or similar technical industry.
2. Experience in project management or coordination, with a demonstrated ability to manage timelines and communicate effectively.

What we offer

At WIITRAC ELEVATOR SDN. BHD., we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

1. Competitive salary and performance-based bonus opportunities
2. Comprehensive coverage includes SOCSO, EPF, EIS, and medical insurance.
3. Ongoing training and development programs
4. Opportunities for career advancement and progression
5. A collaborative and team-oriented work culture

About us

Wiitrac Elevator Sdn Bhd, a one-stop elevator company established since 2012. Our core & fundamental capabilities are sales, installation, testing and commissioning, maintenance of elevator, sheet metal fabrications, steel-based structural fabrications, elevator parts machining and etc. We have strengthened our position in the industries by providing value-added services which include but not limited to; elevator solution consultancy, site commissioning and design enhancement, hence capable of engaging all sorts of market segments ranging from residential end user, consultant, architect, interior designer and property developer. Currently, Wiitrac Elevator Sdn Bhd has 4 branches separately located in Penang (HQ), Kuala Lumpur, Johor as well as Sabah and will expand to overseas market in coming years.

If you are passionate about the automotive industry and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity. Apply now to be considered for this role.