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Loan Processing Officer

2 weeks ago

Petaling Jaya, Selangor, Malaysia Aim Digital Sdn Bhd Full time 30,000 - 45,000 per year

Job Responsibilities:

  1. Application Review & Verification – Verify all documents, and ensure completeness with all requirements before submission.

  2. Communication – Liaise with teams to collect any required documents.

  3. Credit & Risk Assessment – Ensure completeness of creditworthiness and compliance.

  4. Data Entry & Documentation – Accurately input loan details into the system and maintain proper records.

  5. Compliance & Policy Adherence – Ensure all submissions meet internal policies and fraud prevention measures.

  6. Stakeholders Coordination and Support – Work closely with all parties to facilitate smooth processing.

  7. Approval Processing and Monitoring – Follow up on pending cases until approval completes. Escalate issues where necessary.

  8. Customer Support & Issue Resolution – Address borrower inquiries and resolve discrepancies efficiently.

  9. Process Improvement – Suggest enhancements to streamline processes and improve turnaround time.

Required Skills:

  1. Candidate must possess at least a Diploma in any field.

  2. Previous working experience in any financial institution, Koperasi or related work is preferred.

  3. Microsoft Excel experience is essential.

  4. Required language(s): Good command of written and spoken in Bahasa Malaysia and English

  5. Individual with good communication skills, detail oriented, hardworking and can work under minimum supervision.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person

Expected Start Date: 11/10/2025