Customer Service Team Lead

Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Malay and English...

QualificationsMinimum requirements:Bachelor Degree preferredSignificant experience in a complex fast paced environmentMinimum 2 years of prior relevant people management experienceStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skillsPassion for ensuring an excellent user...

Responsibilities:Provide pro-active customer orientated services and responsible for building up a business through gaining new customer and core customer market share.Oversee the management of assigned customer accounts.Responsible for materials liability claims and other related commercial claims from customersAchieve revenue and organic growth...

Aemulus' core expertise is in the design, engineering, and development of automated test equipment (ATE), and test and measurement instruments. Semiconductor manufacturers and outsourced semiconductor assembly and test companies utilize ATE to test semiconductor wafer and packaged devices before shipped out for final assembly into various electronic devices...

We are hiring on behalf of our client, a leading global BPO company, for the position of Customer Service Advisor (Japanese Speaker). In this role, you will play a key part in ensuring a safe, positive, and engaging online experience for users.Responsibilities:Responsible to resolve customer queries in a timely and accurate way through inbound call, email or...

Company DescriptionIByte Technology Solutions goes beyond traditional software development and consulting services. With unparalleled expertise in crafting innovative solutions, we specialize in talent acquisition and resource supply, ensuring clients have access to the brightest professionals in the industry. Our commitment to excellence extends beyond...

Company DescriptionConsol Alliance is a trusted logistics partner in Australia, offering a range of services tailored to meet diverse customer needs. Our dedicated team of specialists has extensive knowledge and expertise in managing requests, from supplier collection to cargo transportation through air and sea freight. We pride ourselves on providing...

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...

Job DescriptionTo receive enquiries and provide replies to customers/patients via phone (calls/whatsapp)To receive enquiries and provide replies to customers/patients on-site (within clinic premise)To schedule and coordinate appointments for customers/patients (on-site/ via phone)To send reminder and confirm appointments with customers/patientsTo provide...

Customer Service (CSR) ResponsibilitiesPartner with Sales to manage all communication with distributors (Distis) and customers.Serve as the main contact point for Distis and Sales on all operational matters.Handle standard order management, including order updates, pull-ins, push-outs, cancellations, and billing-related coordination.Support RMA processes,...