Human Resources Manager
14 hours ago
Key Responsibilities
HR Strategy
- Implement, and update HR policies, SOPs, and employee handbooks.
- Ensure HR practices/changes are compliant with Malaysian labor law (EA 1955, EPF, SOCSO, EIS, HRDC, etc.).
- Reports to GM and Owner to develop more efficient HR processes that actually benefit the teams.
Recruitment & Onboarding
- Manage end-to-end recruitment across all outlets (Front office, Housekeeping, F&B, HQ etc).
- Develop/update job descriptions, conduct interviews, and coordinate onboarding and orientation programs.
- Build talent pipelines for operational and management roles.
Performance Development
- Lead the annual appraisal process based on CapsuleTransit's values and competency framework.
- Identify training needs and manage HRDC claimable training programs.
- Support managers in setting clear KPIs and coaching for team members.
Payroll & Benefits
- Process monthly payroll, leave management, and claims via BrioHR HRMS.
- Ensure accuracy of statutory contributions (EPF, SOCSO, EIS, PCB).
- Recommend pay adjustments and incentive programs based on performance and market benchmarks
IR
- Promote a positive workplace culture across all outlets.
- Handle disciplinary issues, grievances, and counseling with fairness and empathy.
- Plan and execute employee engagement programs, team-building, and recognition initiatives.
Compliance, Reporting and Admin
- Ensure HR documentation and procedures meet audit requirements.
- Support labor inspections and resolve compliance issues proactively.
- Manage insurance, HRDC levy utilization, and vendor contracts related to HR.
- Maintain accurate and updated employee records in HRIS.
- Prepare HR reports on headcount, turnover, leave trends, and other key metrics.
To Qualify
- Degree is HR Management or Business Admin.
- Minimum 3 years experience at a HR Executive or Managerial level.
- Extremely organized and meticulous.
- Strong emotional capacity for handling conflicts and feedback.
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