Junior Support Engineer

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Infomina Berhad Full time 20,000 - 40,000 per year

Job Responsibilities:

1. Technical Support

  • Respond to user requests via phone, email, or ticketing system.
  • Troubleshoot issues related to servers, desktops, laptops, printers, and peripherals.
  • Assist with OS installation and configuration (Windows/macOS).

2. User Assistance

  • Provide guidance on software usage and basic IT policies.
  • Escalate unresolved issues to senior engineers or specialized teams.

3. System Maintenance

  • Perform routine checks on hardware and software.
  • Apply patches and updates under supervision.

4. Network & Connectivity

  • Assist in diagnosing basic network connectivity issues.
  • Support VPN and remote access setup.

5. Documentation

  • Maintain accurate records of support requests and resolutions.
  • Update knowledge base articles for common issues.

6. Collaboration

  • Work closely with senior engineers and IT teams on projects.
  • Participate in deployments and migrations as needed.

Job Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Basic knowledge of Windows and macOS environments.
  • Basic technical knowledge of:
  • Windows and macOS environments
  • Active Directory and user management
  • Networking fundamentals (TCP/IP, DNS, DHCP)
  • Excellent leadership, communication, and problem-solving skills.
  • Willing to work in Putrajaya
  • Able to work in Shift working hours.

Job Types: Full-time, Fresh graduate

Pay: From RM2,500.00 per month

Benefits:

  • Professional development

Work Location: In person

  • junior engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SHVT BUILDING SOLUTION SDN BHD Full time 40,000 - 55,000 per year

    The Junior Engineer assists in the planning, design, coordination, and supervision of engineering projects. This role provides technical support to senior engineers, contributes to project documentation, and ensures all tasks comply with company standards, safety regulations, and quality requirements.The position is ideal for motivated individuals eager to...

  • Junior Cyber Security Engineer

    10 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Skill Quotient Technologies Inc Full time 42,000 - 80,000 per year

    Job Title: Junior Cyber Security EngineerExperience Required: 6 months to 2 yearsLocation: On-site (Bangsar South, Malaysia)OverviewWe are looking for a motivated Junior Cyber Security Engineer to support our security operations and help strengthen our overall security posture. This role is ideal for early-career professionals who are eager to grow, learn,...

  • L1 IT Support Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nova Core IT Full time 3,500 - 6,000 per year

    If you're early in your IT career and love solving problems, this is the perfect place to grow.We're looking for someone who's eager to learn, enjoys helping people with tech issues, and wants real hands-on experience with desktops, laptops, networking and more. What You'll Be Doing:Provide remote support to users (desktop, laptop, basic network).Go onsite...

  • Junior DBA Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TG Human Resource Services Sdn. Bhd. Full time 76,800 - 96,000 per year

    We are seeking a Junior DBA Engineer to support post-build activities within the Service Build Engineering team. The role involves managing and maintaining database environments, ensuring optimal performance, and supporting infrastructure across multiple platforms. The ideal candidate will have strong experience with Oracle, MySQL, and MariaDB, along with...

  • Junior Software Engineer

    10 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DUG Full time $30,000 - $50,000 per year

    We are a technology company at the forefront of high-performance computing (HPC) with a strong foundation in applied physics. Our innovative hardware and software solutions for the global technology and resource sectors enable our clients to leverage large and complex data sets.We're looking for junior software engineers to help realise our next generation...

  • Junior Engineer cum Drafter

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Synerlitz Malaysia Sdn Bhd Full time 38,000 - 52,000 per year

    Job DescriptionCompany DescriptionSynerlitz (Malaysia) Sdn. Bhd., established in 1998, provides comprehensive engineering services including EPCC (Engineering, Procurement, Construction, and Commissioning), as well as Civil, Structural, Mechanical, Piping, and Boiler engineering works. The company also offers Facility Management Services and IT Solutions,...

  • Junior Applications Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Horizontal Full time 42,000 - 80,000 per year

    Position Summary:We are hiring fresh graduates for the role of Junior Applications Engineer, offering a full-time entry-level position. This is a great opportunity to kick-start your career in software development.Your Role:As a Junior Applications Engineer, you will have the following responsibilities:Development, integration, and testing of solutions that...

  • Junior IT Pre-Sales Engineer

    9 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Great Pyramid Full time 42,000 - 60,000 per year

    Our client has been incorporated since year 2014, a Malaysian based company, focusing on the next generation ICT solution provider. As a strategic technology and business partner, they provide comprehensive and substantial solution for clients to plan, build and support their IT infrastructure and systems.Role Overview:An Junior IT Pre-Sales Engineer...

  • Junior Intelligent Operation Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OPSOLUTIONS Full time 40,000 - 60,000 per year

    Company DescriptionOPSOLUTIONS, founded in Singapore in 2008 and expanded in the Philippines in 2015, is a leader in driving digital transformation. With a presence in Malaysia, Indonesia, Hong Kong, and Australia, OPSOLUTIONS provides innovative, scalable hardware and software solutions to streamline business operations and enhance results. The company...

  • Pre-sales Support Engineer

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sensorlink Sdn Bhd Full time $30,000 - $60,000 per year

    Sensorlink Pre-Sales Support EngineerResponsibilitiesWork closely with Sales, Business Development team to prepare technical requirements for the solution proposal.Work closely with Manufacturers and Suppliers to develop system solution.Attend to customer requests and site surveys for information on RFIs and RFPs completion.Perform solution and system design...