Content Operations Lead

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia CXC Full time $60,000 - $120,000 per year

Drive operational excellence, data-driven decisions, and production management across APAC for the Content and Creative Studio team. You'll assess team capabilities, streamline workflows, and deliver insights that enable performance and scalability.

What You'll Do

  • Assess operational capabilities across APAC, identify gaps, and optimize workflows
  • Manage content team spend and resource planning in line with commercial priorities
  • Lead performance measurement cycles and provide actionable insights to stakeholders
  • Support AI-driven workflows and automation, track adoption, and measure impact
  • Translate data into recommendations for strategic decisions and operational improvements
  • Drive process optimization to enhance productivity, quality, and efficiency

Your Experience

  • 4+ years in marketing operations, project management, or business analysis in creative, media, or digital content
  • Proven production planning and resource management experience
  • Strong project management skills across complex, cross-functional teams
  • Excellent data analysis and insight translation skills; Excel/Power BI experience a plus

Other Qualifications

  • Degree in Marketing, Business, Media, Communications, or related field
  • Data-first mindset with process optimization focus
  • Strong stakeholder management and collaboration skills
  • Able to thrive in fast-paced, deadline-driven environments
  • Detail-oriented and solution-focused

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