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Assistant Customer Development Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time 40,000 - 80,000 per year

JOB TITLE: Assistant Customer Development Manager - CLF

LOCATION: Pahang, Malaysia

ROLE SUMMARY

The Assistant Customer Business Development Manager plays a key supporting role in managing distributor relationships and driving sales growth for Distributor. This position is responsible for supporting account plans, monitoring distributor performance, ensuring trade execution, and developing strong partnerships with customers to maximize business opportunities.

KEY RESPONSIBILITIES

1. Distributor & Customer Management

  • Assist in building and maintaining strong business relationships with distributors and trade partners.

  • Monitor distributor performance against sales targets, distribution coverage, and stock levels.

  • Ensure trade terms, pricing, and promotional agreements are properly executed.

2. Sales Growth & Execution

  • Contribute to achieving sales targets and market share objectives in assigned territories/channels.

  • Track sales performance, identify gaps, and propose corrective actions.

  • Support the execution of promotional and trade marketing activities at retail and wholesale levels.

3. Market & Trade Analysis

  • Gather market intelligence on competitors, pricing, promotions, and trade dynamics.

  • Analyze sales and distribution data to identify growth opportunities.

  • Provide insights and recommendations to improve sales strategies.

4. Operational Support

  • Coordinate with supply chain, finance, and marketing teams to ensure smooth distributor operations.

  • Assist in preparing business reviews, reports, and presentations.

  • Support in managing trade claims, payment follow-ups, and compliance processes.

QUALIFICATIONS AND SKILLS

  • Bachelor's degree in Business, Marketing, Sales, or related field.

  • 1–3 years of experience in FMCG sales, customer development, or distributor management (internship/junior roles also considered).

  • Strong understanding of FMCG distribution channels (general trade).

  • Good analytical skills with proficiency in MS Excel, PowerPoint, and reporting tools.

  • Strong communication and negotiation skills.

  • Highly driven, adaptable, and results-oriented.

KEY COMPETENCIES

  • Customer and distributor focus

  • Sales execution excellence

  • Data-driven decision making

  • Relationship building

  • Problem-solving and agility

ARE YOU INTERESTED?

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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