front desk/ receptionist
16 hours ago
Requirement:
Customer Service Excellence / Patients Services/ Cashier
· SPM, Diploma in any field / Healthcare / Hospitality or related field
· Minimum of 1 year of experience in Customer Service management preferred; fresh graduates are welcome to apply
School leaver are encourage to apply as training will be provided.
Full time hours
Working rights required for this role
This job requires an immediate start
· Proficient in both English & Malay communication
· Able to start immediately or with one month notice period,
· Min. SPM / STPM/Diploma holders and higher (fresh graduates) are also encouraged to apply
· Good command in English and Bahasa Malaysia (read, written, and spoken)
· Computer literate with basic knowledge of MS Office applications,
Responsibilities
· Excellent telephone etiquette with the ability to remain professional, confident, and patient.
· Able to handle incoming customer inquiries over the telephone or other channels by providing accurate, efficient, and quality service that exceeds customers' expectations.
· Willingness to take responsibility and be accountable for handling customer issues professionally and courteously.
· Possess strong analytical skills to identify the cause of problems and recommend solutions.
· Excellent interpersonal skills with solid questioning and listening skills and the ability to communicate with a wide range of people.
· Ability to work under pressure and with minimum supervision.
· Ability to multi-task and with good attention to detail.
Remunerations package:
· Medical & hospitalisation covered
· EPF, SOCSO and EIS covered
Working location:
· USJ 9 ,Subang Direct linked to Taipan,Nerby USJ21 & Wawasan Lrt
Additional Benefits
· Annual Leave
· Medical and Hospitalisation Leave
· EPF / SOCSO / PCB
· Training Provided
Excellent communication skills , Problem-solving and service oriented .Patient -centred @ QHC Medical Centre with an ability do perform Patience Multi-tasking as Service Ambassador. Previous hospital working experience will be an added advantage.Training will be provided.
Job Type: Full-time
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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