F&B Marketing

21 hours ago

Ipoh, Perak, Malaysia VENUS EXCELLENT SDN BHD Full time 30,000 - 60,000 per year

Job Title

F&B Marketing & Operations Manager

Responsibilities

  • Restaurant Operations Management
  • Oversee daily restaurant operations, ensuring smooth service, clean environment, and stable food delivery.
  • Develop and implement Standard Operating Procedures (SOPs) to enhance service quality and customer satisfaction.
  • Team Management
  • Train, motivate, and manage team members, fostering a positive work environment.
  • Coordinate front-of-house and back-of-house teams to ensure smooth collaboration.
  • Handle customer complaints and enhance team service awareness.
  • Marketing & Sales Promotion
  • Develop and execute online and offline marketing plans.
  • Plan seasonal promotions, membership activities, and partnership campaigns to increase brand awareness and sales.
  • Collaborate with delivery platforms, food influencers, and group-buy platforms for promotion.
  • Financial & Target Management
  • Assist in setting sales targets and controlling costs to improve profitability.
  • Analyze daily/weekly sales data and propose optimization strategies.

Requirements

  • Degree or diploma in Hospitality or F&B Management preferred.
  • Minimum 2 years of F&B management experience, with team leadership and marketing experience preferred.
  • Familiarity with restaurant operations, strong leadership, and communication skills.
  • Proficiency in online marketing (social media management, advertising, membership campaigns).
  • Market-oriented, able to design effective promotions based on customer demand.

Work benefits:

One meal provided

EPF

SOCSO

EIS

Allowance

Overtime pay

Location : Ipoh Old Town

Working hours : 9am - 6pm (closed on every Wednesday)

Job Types: Full-time, Permanent

Pay: RM3, RM4,000.00 per month

Work Location: In person

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