Data Center IT Engineer

11 hours ago

Johor Bahru, Johor, Malaysia OzGroup Full time 60,000 - 120,000 per year

Role Description

We are seeking a dedicated Data Center IT Engineer for a full-time, on-site role located in Johor Bahru. The responsibilities include maintaining IT systems and infrastructure in the data center.

Handle incident tickets according to SOPs, including incident acceptance, recording, routing, escalation, tracking, and summarizing.

Daily tasks involve troubleshooting technical issues, providing technical support, ensuring network security, and optimizing system performance.

Monitor data center equipment, perform regular inspections, report faults, and participate in 24/7 shift rotations.

Manage the receipt/dispatch of equipment and assets; ensure accurate tracking of all inventory including consumables.

The ideal candidate will work closely with cross-functional teams to ensure seamless operation and secure IT environments.

Qualifications

  • Strong skills in Troubleshooting and providing Technical Support for IT systems and infrastructure
  • Proficiency in Networking and Network Security
  • Solid understanding of Information Technology concepts and best practices
  • Ability to work in a fast-paced environment with attention to detail and problem-solving capabilities
  • A degree in Information Technology, Computer Science, or a related field is preferred.
  • Chinese Language, English Language preferred.

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