Customer Operations Specialist

3 days ago


Bangsar South, Malaysia Helius Technologies Full time 28,800 - 43,200 per year

Position: Customer Operations Support Specialist

Employment Type: 12-month contract (renewable)

Location: UOA Corporate Tower, Bangsar South, Kuala Lumpur

Working Arrangement: 5 days a week, onsite (Monday to Friday)

Working Hours (MY time): 8:30 AM – 5:30 PM

About the Role

This position is responsible for managing the full Order-to-Cash (O2C) process, ensuring timely and accurate order fulfillment, billing, and customer service support. The role requires close coordination with internal teams to resolve order and billing issues while maintaining customer satisfaction and data accuracy.

Key Responsibilities

  • Process and fulfill customer orders accurately and on time.
  • Handle order amendments, cancellations, rush orders, and dispute resolutions.
  • Coordinate with the Supply team on inventory management and stock availability.
  • Manage billing, invoicing, and Letter of Credit vetting.
  • Respond to customer queries and follow up on invoice payments.
  • Maintain and update customer records, master data, and pricing details.
  • Collaborate with Indirect Tax, Legal, and Trade Compliance teams on trade-related matters.
  • Support month-end closing activities and generate customer feedback reports.

Qualifications

  • Proven experience in end-to-end Order-to-Cash and sales order processing.
  • Hands-on experience in SAP FI/CO Finance and order management systems.
  • Background in sales order management or supply chain operations.
  • Strong analytical, adaptable, and results-oriented mindset.
  • Good to have: SAP expertise and experience in the oil & gas industry.

Job Type: Contract

Contract length: 12 months

Pay: RM3, RM3,600.00 per month

Work Location: In person



  • Bangsar South, Malaysia Universal Serviced Offices Full time

    **Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...


  • Bangsar South, Malaysia Tentacle Infotech Full time

    **Job Title: Control-M Batch Operations Specialist** **Job Summary**: The Control-M Batch Operations Specialist is responsible for the day-to-day management, scheduling, and administration of batch jobs within the production environment. This role ensures the stability, performance, and accuracy of Control-M job scheduling systems, while also handling...


  • Bangsar South, Malaysia Gamer2Gamer Sdn Bhd Full time

    **ob Responsibilities**: - Your job role will be known as **Risk Operation Specialist (Fraud**) - _**Fraud Detection and Monitoring**_ - Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to...


  • Bangsar South, Malaysia Helius Technologies Full time 30,000 - 60,000 per year

    Job OverviewWe are looking for a detail-oriented and proactive Order Management Specialist to handle end-to-end customer order processing — from order receipt to delivery. The ideal candidate is experienced in SAP and capable of working in a fast-paced environment where accuracy, timeliness, and customer satisfaction are essential.Key ResponsibilitiesOrder...

  • Incident Specialist

    5 days ago


    Bangsar South, Malaysia Tentacle Infotech Full time

    **Job Title**: Incident Specialist **Job Summary**: The **Incident Specialist** serves as the single point of contact responsible for managing and improving the organization’s **Incident Management process** in alignment with **ITIL best practices**. This role ensures timely resolution of IT incidents, continuous service improvement, and effective...


  • Bangsar South, Malaysia AP Millennium Consultants Full time

    Location: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...

  • Specialist, Payroll

    2 weeks ago


    Bangsar South, Malaysia BD Full time

    Job Description Summary Specialist, Payroll is responsible to provide payroll and/or eTime services to BD Greater Asia associates, assisting with efficient operation of the entity’s payroll and/or eTime functions based on the country profile(s) delegated to you. Work effectively in team environment with other payroll specialist to complete all aspects of...


  • Bangsar South, Malaysia Delivery Hero Full time

    About the opportunity **About the Role**: We are looking for a **Specialist, Vendor Operations** to be based in **Bangsar South**. This role will be reporting to the **Lead, Commercial Projects**. The department generally is responsible for vendor program strategy, projects, and implementation. **Responsibilities include, but are not limited to**: - Grow...


  • Bangsar South, Malaysia foodpanda Full time

    **Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...


  • Bangsar South, Malaysia Helius Technologies Full time 60,000 - 120,000 per year

    Job Requirements:Bachelor's degree in Logistic, Business, or a related field.1 year or above of relevant experience.Proficient in SAP FICO or similar ERP systems.Has experience with contract processes, nomination procedures, invoicing, or working with SAP systems.Hands-on experience with SAP and familiar with using transaction codes (t-codes) for data entry...