Concierge

15 hours ago

George Town, Penang, Malaysia KKS HOSPITALITY SDN. BHD. Full time 60,000 - 80,000 per year

Soori Penang

Penang Heritage Reimagined

Concierge

Soori Penang seeks a polished, service-driven Concierge to join our opening team at an ultra-luxury heritage property in George Town. Reporting to the Front Office Manager, you will be the face of our guest experience—curating itineraries, facilitating smooth arrivals and departures, and ensuring every moment unfolds with calm precision and a sense of place.

Key Responsibilities

  • Deliver personalised, anticipatory service throughout the guest journey.
  • Curate and oversee bespoke itineraries across dining, culture, and transport.
  • Build strong local networks with artisans, galleries, and cultural partners.
  • Anticipate and fulfil guest needs with discretion, tact, and attention to detail.
  • Coordinate with Housekeeping, Culinary, and Front Office for seamless operations.
  • Manage guest feedback and drive continuous enhancement of guest experience.

Requirements

  • Diploma or Degree in Hospitality or related field.
  • Experience as a Concierge, Butler, or in luxury guest relations, premium airline service, or other high-touch hospitality roles preferred.
  • Exceptional presentation, communication, and problem-solving skills.
  • Well-versed in Penang's heritage and lifestyle offerings.
  • Fluent in English; additional languages are an advantage.
  • Able to work flexible hours, including weekends and public holidays.

Apply

If you embody discretion, local insight, and the art of refined hospitality, we invite you to join our opening team.

Send your CV, recent photograph, and expected salary to

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