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Human Resources Executive
2 weeks ago
As the Human Resources Executive, you will play a vital role in supporting the HR Manager in executing end-to-end HR operations. This includes recruitment, onboarding, training, performance management, payroll coordination, employee relations, and retail workforce support. You will act as a key liaison between corporate HQ and retail teams, ensuring alignment with company values and operational excellence.
Key Responsibilities:
1. Talent Acquisition & Onboarding
- Assist in full-cycle recruitment for both corporate and retail positions (sourcing, screening, interviewing, reference checks).
- Coordinate onboarding processes including orientation, documentation, and retail-specific induction.
- Maintain up-to-date job descriptions and manpower planning data.
2. Employee Relations & Engagement
- Support the HR Manager in managing employee relations matters in a proactive and confidential manner.
- Assist in planning and executing staff engagement programs, wellness initiatives, and internal communications.
- Conduct employee surveys, feedback sessions, and exit interviews.
3. Training & Development
- Coordinate and track training programs for retail and HQ employees (e.g., product training, soft skills, compliance).
- Work closely with Retail Training team and Brand Managers to ensure delivery of brand training and performance coaching.
- Maintain training records and evaluate effectiveness of learning programs.
4. Performance Management
- Assist in the annual and mid-year performance review process, including goal setting, evaluation support, and documentation.
- Monitor probationary reviews and ensure timely follow-ups with department heads and store managers.
5. Payroll & HR Admin
- Collaborate with finance/payroll team to ensure accurate and timely payroll processing, attendance, and claims management.
- Maintain HRIS and employee records (contracts, leaves, benefits, disciplinary actions).
- Support monthly HR reports, headcount reports, and audit requirements.
6. Compliance & HR Policies
- Ensure HR practices align with Malaysian labor laws and company policies.
- Assist in updating employee handbooks, SOPs, and HR guidelines.
- Maintain confidentiality and integrity in handling employee data and sensitive issues.
7. Retail HR Support
- Serve as a point-of-contact for store managers on HR-related matters (rosters, leave, staffing, discipline).
- Conduct retail visits and periodic HR audits to ensure compliance and morale.
- Support festive period recruitment, scheduling, and staff planning.
Requirements:
Education & Experience:
- Degree in Human Resources, Business Administration, Psychology, or related field.
- 1–2 years of HR experience, preferably in retail, FMCG, or lifestyle industry.
Skills & Attributes:
- Strong interpersonal and communication skills (Bahasa Malaysia and English required; Mandarin is an added advantage).
- Good understanding of HR best practices and Malaysian labor regulations.
- High level of discretion, integrity, and professionalism.
- Hands-on, proactive, and able to work in a fast-paced retail environment.
- Proficient in Microsoft Office Suite and HRIS systems (e.g., Info-Tech, Kakitangan, etc.).
- Ability to multitask and manage priorities across corporate and retail functions.
