Store Associate

6 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia MAP ACTIVE MALAYSIA SDN. BHD. Full time 20,000 - 30,000 per year

CUSTOMER SERVICE/SALES:

  • Drives Sales through 100% execution of the company's 'Customer Service Standards' and the 'Customer First Selling Behaviours' program.
  • Assists in ensuring that all team members are trained and are using the 'Customer First Selling Behaviours' to deliver sales goals.
  • Delivers sales goals according to the company standards and strategic plan.
  • Creates a warm and friendly shopping environment.
  • Uses selling techniques, as specified within our Selling Behaviours, with each customer to maximize sales.
  • Learns and uses current Sales Promotions, Product Knowledge, and features and benefits to maximize sales and customer service.

STORE OPERATIONS:

  • Prioritizes tasks; accomplishes tasks in a timely and accurate manner.
  • Processes customer purchases quickly and accurately at the POS (point of sale) register.
  • Assists in the recruiting and hiring of the best candidates available for hire.
  • Understands and can execute all Visual Merchandising programs 100% and on a timely basis.
  • Ensures that all team members have received Health & Safety training.
  • Ensures all weekly/monthly checks on Fire Alarm System, Emergency Lighting, and Fire Evacuation Drills are conducted per H&S guidelines and is documented.
  • Assists in maintaining proper store appearance and standards by cleaning, vacuuming, and straightening merchandise consistently. Additionally, assists in backroom maintenance.
  • Participates in receipt and placement of merchandise.

INTERPERSONAL SKILLS/PEOPLE DEVELOPMENT:

  • Responsible for timely progress and completion of all training material, taking on additional responsibilities as learning and skills increase.
  • Helps to ensure that entire team is receiving training on a consistent basis. Assists in the training of all team members on applicable training material.
  • Evaluates individual team members needs and adapts coaching style to ensure their development.
  • Leads by example, demonstrating ethical and trustworthy behavior.
  • Speaks clearly to customers and team members, adapting communication style to the situation and people involved.
  • Motivates team through a positive and energized atmosphere in store.

LEADERSHIP:

  • Coach and provide feedback to team members to develop their skills
  • Communicate in an open and candid manner and explain the "WHY" behind initiatives
  • Empower others by delegating tasks and influencing others to accomplish goals
  • Inspire others to do their work with willingness and enthusiasm
  • Promote team work by encouraging collaborative working relationships
  • Model professionalism and the company's core values; set the example for others to follow

REQUIREMENTS:

  • Demonstrated leadership ability with at least 3 years of experience in a similar capacity
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis

  • Retail Store Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia moomoo Full time 40,000 - 60,000 per year

    Role OverviewAs a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate...

  • Retail Store Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia moomoo Full time 24,000 - 48,000 per year

    Role OverviewAs a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate...

  • Retail Store Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full time 24,000 - 48,000 per year

    Role OverviewAs a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate...

  • Store Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LIFESTYLE RETAIL MALAYSIA SDN. BHD. Full time 20,000 - 25,000 per year

    Locations :Babyshop IOI Puchong Mall (Selangor)Babyshop IOI City Mall (Putrajaya)Babyshop KL East Mall (KL)Babyshop Mytown (KL)Babyshop Gurney Plaza (Penang)Babyshop East Coast Mall (Kuantan)Full job descriptionThe job holder will be responsible for maximizing sales leading to store sales target achievement through exceptional customer service. The job...

  • Assistant Store Manager/ Store Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UR FASHION GROUP (THAILAND) CO., LTD. Full time 40,000 - 80,000 per year

    Location: Pavilion KL or 1Utama or Sunway Pyramid or Mid Valley

  • Store Associate

    6 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Adaptive Training & Transformation Full time 18,000 - 30,000 per year

    The job holder will be responsible for maximizing sales leading to store sales target achievement through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.Maximize and contribute to sales within the store through...

  • Retail Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Batik Boutique Full time 96,000 - 120,000 per year

    Retail AssociateRetail Associate is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers. He or she must have excellent customer service and communication skills (in English), able to multi-task, problem...

  • Sales Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CREW by HRNET Full time 2,200 - 7,000 per year

    Our client is expanding their presence in Malaysia with a brand-new store opening at Pavilion Kuala Lumpur — and they're looking for passionate, fashion-forward individuals to join our growing retail teamIf you have a love for style, enjoy creating memorable shopping experiences, and want to be part of an iconic French fashion house — this is your...

  • Snr Retail Associates

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Running Lab Sdn Bhd Full time 48,000 - 117,000 per year

    We seek passionate Sports Retail Associates / Snr Retail Associates to work in our retail stores.We welcome anyone who has a keen interest in pursuing an exciting career in the retail industry.Responsibilities:Serve Customers and ensure a high level of customer serviceResponsible for daily store sales & housekeepingAchieving store targetsOversee store...

  • Store Supervisor_KL

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tumi Full time 60,000 - 120,000 per year

    Duties and ResponsibilitiesEssential Duties and Responsibilities include the following. Other duties may be assigned.SALES:Assist store management with training all associates on the TUMI Difference and TUMI Elite Moments.Meet or exceed Sales goal.Convey the importance of the TUMI Customer Experience, through the TUMI Selling Ceremony.Build client...