Senior Field Application Engineer

3 days ago

Damansara Selangor, Malaysia Delta Electronics Full time 120,000 - 180,000 per year

Delta Electronics'
Industrial Automation Business Group (IABG)
is a core division dedicated to delivering
smart manufacturing solutions
and advanced automation technologies. Established in
1995
, IABG started with AC motor drives and has since evolved into a global provider of
integrated automation systems
, combining hardware, software, and services for diverse industrial applications.

We are expanding our team and is looking for a
Senior
Field Application Engineer / Field Application Engineer to be
based in Damansara
to support Malaysia partners and customers for Industrial Automation Products and Solutions.

For this role, you will work together with sales in region and connected with SEA FAE team to attend to customer's technical enquiry and product support.

The main responsibilities are:

  • To support our Sales team, Key account customers and channels partners
  • Providing introduction and training to channel partners for IA products/solutions
  • Supporting channel partners with application of all IA products/solutions
  • Reporting periodically to Field Application Team on the status of the assigned activities and potential issues.
  • Conducting benchmarking analysis for IA products/solutions whenever required
  • Reporting technology and feature trends related to IA products/solutions.

Qualifications:

  • Minimum 3 years Automation engineer with Electrical experience
  • Experience in Motion, PLC, Robotics, VFD and SCADA is a plus.
  • Able to read, write and speak in English, Mandarin and Malay.

What will make you successful in this role:

  • Soft skills in customer focus mentality by having listening and communication skills
  • Analytical and logical problem solving skills and not bounded by what deemed as usual.
  • Ability to translate a customer requirement or application into a full automation architecture by integrating available products and sometimes with 3rd party component as a full solution to customer.

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