Current jobs related to Duty Manager - Kuala Lumpur, Kuala Lumpur - Plenitude Hotel Management Sdn Bhd
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Full time 60,000 - 120,000 per yearMandarin Oriental Kuala Lumpur is looking for a Duty Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and...
-
Duty Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Indigo Kuala Lumpur On The Park Full time 14,400 - 120,000 per yearCompany DescriptionHotel Indigo Kuala Lumpur on the Park offers an immersive experience in the heart of Kuala Lumpur's central business district. Reflecting the unique character and culture of the neighbourhood, our hotel provides stunning views of Kuala Lumpur Tower and Merdeka 118, the world's second tallest building. Guests can enjoy elegantly designed...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Days Hotel & Suites by Wyndham Full time 3,000 - 15,000 per yearThe Front Office Duty Manager is responsible for overseeing the hotel's front office operations during assigned shifts, ensuring seamless guest service and smooth coordination between departments. This role handles guest relations, manages front office staff, resolves operational issues, and makes decisions in the absence of senior management. The Duty...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time 40,000 - 80,000 per yearCompany DescriptionSofitel Kuala Lumpur Damansara offers 5-star luxury with exquisite comfort and breathtaking views. The hotel seamlessly blends sleek contemporary design with classic French Riviera style, creating an atmosphere of elegance and joie de vivre. Guests can enjoy lavish suites and an inspiring lobby adorned with Malay Hibiscus flowers and...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur International Hotel Full time 30,000 - 54,000 per yearJob Title : Duty Manager – Pre-Opening & Operations Excellence LeaderLocation : Kuala Lumpur International Hotel, MalaysiaReports To : Front Office Manager / Hotel ManagerClassification : Full-Time, Management LevelThe Duty Manager will be responsible for overseeing the hotel's daily operations with highest integrity, ensuring that every guest interaction...
-
Duty Manager
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sofitel Damansara Kuala Lumpur Full time 30,000 - 60,000 per yearPurposeTo oversee the smooth running of hotel operations during assigned shift(s), ensuring high standards of service, luxury guest experience, and adherence to brand standards.To act as the senior representative on-duty in the absence of senior management, handling guest issues, operational incidents, and ensuring continuity of service.To coordinate with...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time 40,000 - 80,000 per yearTraders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time 50,400 per yearBe consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest.Maintain a high standard of customer relations/ customer service within the Hotel Front Office.Ensure...
-
Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dorsett Kuala Lumpur Full time 3,000 - 13,500 per yearSupervision of the Front Office/Hotel staff and control of hotel's activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by...
-
Front Office Duty Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia St. Regis Hotels & Resorts Full time 1,800,000 - 2,400,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and...
Duty Manager
2 weeks ago
The Duty Manager is responsible for supervising and controlling all room reservations and its operational procedures, assisting the department head in overseeing rooming requirements and the handling of day-to-day operational matters. arrangements.
Responsibilities:
- To ensure efficient handling of local and overseas individual or group.
- Bookings, facsimile or telex bookings and special room and discount requests.
- To ensure day-to-day efficiency of the section and to report regularly on happenings within the section.
- To follow-up on no-show list and group wash down daily.
- To update corporate rates and travel agent rates in the front office system.
- To confirm hotel reservations via letter, telex, facsimile or e-mail within 24 hours of the receipt of room reservations.
- To check arrival list, special billing arrangements, meal plan codes, traces and update correct input of origin, market segmentation, rates, special requests, VIP, etc. on a daily basis.
- To give a current update on reservation trends and forecast for current and future reservations
- To keep updated on room situations of the hotel and to maintain close control during overbooked situations.
- To oversee the supervision and co-ordination of the daily activities of the department.
- To review and follow-up of complaints or problems that arise.
- To carry out daily courtesy calls to guests to ensure a high level of personalized service and to rectify (negative) comments immediately.
- To make daily routine checks on saleable guestrooms and co-ordinate with the housekeeping department.
- To assist in the control of the issuance of the room keys and access to safe deposit boxes.
- To verify all checkout folios to ensure that all necessary documents, including bills, are attached.
- To check on cash floats of guest services agents at the end of their shifts.
- To check and verify all room discrepancies with the housekeeping department immediately.
- To attend to 'due out' rooms daily to ensure that there are no skippers. If any rooms are vacant, verify outstanding balance, if any and proceed to investigate and report to the department head.
- During full occupancy, to monitor closely room reservations to ensure that full occupancy is achieved for the day.
- To oversee the day-to-day operations of the front office in the absence of the department head.
- To ensure that all staff adhere to the rules and regulations of the company.
- To perform any other tasks as may be assigned by the Head of Department or the Management of the Hotel.
- To assist in any other ad hoc duties from time to time.
**Only shortlisted candidates will be notified.
