Supervisor Security

10 hours ago

Nusajaya, Johor, Malaysia Village Grocer @ IOI Mall Kulai Full time 22,400 - 56,000 per year

Position Summary

Ben's Independent Grocer (B.I.G.) is looking for a reliable and experienced Security Supervisor to oversee in-store safety, asset protection, and security team operations. The ideal candidate will play a critical role in maintaining a safe environment for customers, staff, and merchandise, with a strong focus on CCTV surveillance and incident response.

Key Responsibilities

  • Supervise and coordinate day-to-day activities of in-store security personnel.
  • Operate, monitor, and review CCTV systems to detect suspicious behavior, theft, or policy violations.
  • Conduct regular checks on CCTV functionality and report any technical issues promptly.
  • Lead store patrols and security inspections to prevent and deter shoplifting, vandalism, and unauthorized access.
  • Respond promptly to emergencies, incidents, or disturbances and escalate when necessary.
  • Investigate and document all security-related incidents, including video evidence from CCTV.
  • Enforce store security procedures, access control, and loss prevention policies.
  • Train new security staff, including hands-on training with surveillance systems.
  • Coordinate with law enforcement, emergency services, and internal management when required.
  • Prepare shift schedules, duty rosters, and daily security reports.
  • Support crowd control and safety management during peak hours, special events, and promotional activities.

Requirements

  • Minimum 3 years of security experience, including at least 1 year in a supervisory role.
  • Hands-on experience with CCTV monitoring systems, preferably in a retail or grocery environment.
  • Strong understanding of safety procedures, retail loss prevention, and emergency response protocols.
  • Excellent observational, communication, and leadership skills.
  • Physically fit and able to perform patrols and handle emergency situations.
  • Able to work shifts, weekends, and public holidays as needed.
  • Basic computer skills for report writing and video review.

Preferred Experience:

  • Previous work experience in a supermarket, grocery store, or retail chain.
  • Familiarity with retail POS systems, theft detection practices, and store operations.

Job Types: Full-time, Permanent

Pay: From RM2,300.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Work Location: In person

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