Hotel Front Desk Receptionist

2 days ago

Malacca, Melaka, Malaysia Guangong Hotel Full time 20,000 - 25,000 per year

We're looking for a friendly and professional Front Desk Receptionist to join our hospitality team. The ideal candidate provides exceptional guest service, manages check-ins and check-outs efficiently, and communicates fluently in Mandarin is highly preferred to support our international guests.

Responsibilities:

  • Welcome and assist guests with check-in, check-out, and inquiries
  • Handle phone calls, reservations, and guest payments
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean, organized, and professional front desk area

Requirements:

  • Fluent in Mandarin
  • Previous hotel or customer service experience preferred
  • Strong communication, multitasking, and problem-solving skills
  • Able to work flexible shifts, including weekends and holidays

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