Executive Planner

10 hours ago


Ipoh, Perak, Malaysia Carsem (M) Sdn. Bhd Full time

Job Vacancy: Planner

We are seeking a detail-oriented and proactive Planner to join our team. The ideal candidate will be responsible for coordinating customer requirements, collaborating with internal and external teams, and ensuring timely and accurate delivery of services.

Key Responsibilities:

  • Review weekly die loads from customers and work closely with the Scheduler to ensure that the required quantities are met.
  • Ensure proper release of lots based on customer device and quantity specifications.
  • Maintain a daily tracker for urgent customer devices and actively review during internal and external meetings.
  • Provide timely, professional, and customer-centric responses to inquiries from both customers and the factory.
  • Prepare and deliver presentations and reports to customers, ensuring clarity and accuracy.
  • Ensure that customer-requested reports, following Carsem guidelines, are sent on time and meet quality standards.
  • Collaborate with the factory to fulfill customer requirements effectively.
  • Proactively identify and raise potential issues or red flags that may impact customer satisfaction or operations.
  • Ensure adherence to standard operating procedures (SOPs) and specifications to maintain the highest quality standards.
  • Monitor, follow up, and communicate any quality changes or issues to relevant parties.
  • Promptly report quality alerts or changes to superiors to minimize operational disruptions.
  • Perform additional tasks and duties as assigned by the immediate supervisor.

Qualifications:

  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills to collaborate effectively with customers and internal teams.
  • Ability to handle multiple tasks simultaneously and meet deadlines.
  • Experience in production planning or a related field is a plus.
  • Knowledge of standard operating procedures and quality management systems.
  • Proficient in Microsoft Office and other related tools for tracking and reporting purposes.

Why Join Us?

  • Competitive salary and benefits package.
  • Collaborative and dynamic work environment.
  • Opportunities for professional growth and development.

If you are passionate about planning, customer satisfaction, and ensuring operational efficiency, we encourage you to apply and become a part of our team



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