Assistant Manager, FCC Surveillance

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference

Job Brief

Understand the applicable Anti-Money Laundering, Countering Financing of Terrorism, Countering Proliferation Financing and Targeted Financial Sanctions (AML/CFT/CPF and TFS) Framework Policies and Procedures. Adhere to data protection policy, procedure, regulatory requirements and maintain strict level of confidentiality/discretion when handling confidential customer information and documents.

Job Responsibilities:

Transaction Monitoring

• Responsible in managing overall transaction monitoring processes, timely review and closure of alerts/cases within TNGD's AML/CFT system, escalation of suspicious activity reports (SAR) and questionable activity reports (QAR).
• Ensure turnaround time for alert/transactions review/ investigations are met as per requirement.
• Assist to perform second-level review on cases escalated by the first-level reviewer on customer transactions triggered by the AML system. This involves reviewing the narrative and justifications for the case escalation and if required, performing further analysis on the customer's account and activities to support the decision, either to dismiss or escalate.
• Assist Line Manager in reviewing SARs and QARs to ensure timely, efficient and accurate filing of STR to regulator.
• Assist in regular review of transaction parameters and rules for recalibration in response to emerging ML/TF trends and risks.
• Regular review of AML system capabilities and assist in collaborating with relevant business units/vendors to ensure relevance/functionality of the AML system by means of testing, escalation upon detection of defects/bugs and proposing system enhancements for process efficiencies.
• Assist in conducting periodic review of internal AMLCFT policies and standard operating procedures related to Financial Crime Compliance Surveillance
• Keep updated on AML laws, regulations, and industry best practices to ensure compliance, and contribute to the development and improvement of transaction monitoring processes and procedures.
• Consolidate data, statistics and trends updates for reporting to senior management.

Sanctions Screening

• Perform daily checks to monitor updates to the UNSCR and MOHA listings from the official sites.
• Ensure timely detection of newly issued publications and initiate screening against the entire TNGD user database to identify potential hit.
• Assist to review potential hits to determine true/false matches against sanctions listings and immediately notify line manager to initiate next course of action (e.g., notifying regulators, raising an STR, etc.) upon detection of true matches.
• Assist Line Manager in reviewing the periodic report on positive name matches for regulatory reporting.
• Assist with ad-hoc queries from other business units regarding name screening.
• Consolidate data, statistics and trend updates for reporting to Senior Management.

Handling of Enforcement Orders

• Assist Line Manager in managing overall handling of enforcement order processes, timely handling and response to requests and other queries from law enforcement agencies, regulators, and other competent authorities.
• Establish and maintain strong professional relationships with the investigation officer.
• Continuously monitor and analyse trends in enforcement orders.
• Timely reporting and escalation of significant change in trends to management.
• Monitoring and timely response handling of BNM FINS' ad-hoc requests.

Assurance

• Assist in conducting daily assurance reviews of name screenings completed by Operations team and highlight areas for enhancement.
• Conduct regular assurance reviews across all aspects of the AML program related to operational processes and prepare reports to Senior Management.
• Analyze error trends, identify areas of risk and provide recommendations for operational improvements, compliance processes, quality assurance and additional training to mitigate risk.

Reporting

• Assist in preparing relevant reports by updating AML/CFT activities including findings to Senior Management Committee, Management Audit, Risk & Compliance Committee (MARCC), Board Audit, Risk & Compliance Committee (BARCC) and Board of Directors.
• Assist in providing input/responses for audit reviews conducted by internal auditors and regulators
• Assist in daily monitoring of BNM FINS' publications and other AMLCFT related regulatory developments with timely update to the department and dissemination to all staff if necessary/permitted.

Job Requirements:

• Minimum tertiary qualification in Banking, Finance or related fields.
• Prior experience working in AML transaction monitoring, financial crime investigations, or a similar role within the financial industry and relevant certifications (e.g., CAMS - Certified Anti-Money Laundering Specialist) are a plus.
• 5 or more years of working experience in compliance, preferably in the financial sector.
• Strong knowledge of legislation, rules and regulatory requirements related to financial crimes is preferred.
• Excellent written and verbal communication skills.
• Ability to manage stakeholders across all levels.
• Analytical mindset with excellent problem-solving skills and attention to detail.
• Ability to interpret complex data, identify trends, and draw meaningful conclusions.
• Proficient in using MS Office applications (particularly Excel and Word) and data analysis tools.
• Effective communication and report writing skills.
• Ability to work independently and collaborate effectively with cross-functional teams

Our Perks and Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine ("TCM") and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch 'n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now

Touch 'n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch 'n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing:

Note: Only shortlisted candidates will be contacted.